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Bluebird Care Vale of Glamorgan
- Home Health Care
- Cowbridge
About this business
Location details
51 Eastgate, Cowbridge, CF71 7EL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All of the carers who visit my grandmother four times a day are fantastic. As a family, we are so grateful for each and every individual that cares for Nan. Since the care started, Nan has been able to live more independently and has also gained a new lease of life. 2023 has not been the best year for Nan, and she has been through a number of challenges, but Bluebird has been there every step of the way, not just for Nan but for the whole family. Nan has a fantastic relationship/bond with one certain carer, which is lovely t... read more
I am very happy with the care my husband receives from Bluebird Care. We have had small issues in the past with times, carers etc, but for the last couple of years, we have had no issues or complaints. The carer that we have had for two years plus is outstanding. She always goes above and beyond to provide first-class care. Office staff make sure they contact me if any problems with my husband's calls. They are friendly and professional. Highly recommended!
Business response:
Many thanks for taking the time to write a review, we are delighted you are happy with our service.
Always respectful. Always on time. Good when working as a team. Good rapport when cleaning and dressing Mum. All work with Mum carried out to a high standard.
Business response:
Many thanks for taking the time to write a review, we are delighted that you are happy with our service.
On the whole, my experience has been very good. However, early on, one young lady was unsatisfactory, after two visits I wrote in and said I did not want her to come again. On another occasion, I notified the office in good time to cancel a visit but this obviously did not get recorded and I was charged for it, although I protested when I received the account. I wish you had means of setting up a direct debit rather than a standing order.
Business response:
Many thanks for taking the time to write a review, we are delighted that you are happy with our service.
I am very rarely let down with care, even with covid being about. Whoever they are, are polite, caring and understanding. I have got to know quite a few of the carers. Some of them older and some of them younger. They are all without fail, excellent.
Business response:
Many thanks for taking the time to write a review, we are delighted that you are happy with our service.
Bluebird Care in the Vale of Glamorgan has been providing care to my disabled mother for the past eight weeks. The care has been excellent. The carers are always on time and are all very kind and friendly to my elderly mother. They carry out their duties with a professional attitude. I have no hesitation in recommending this agency.
Business response:
Many thanks for taking the time to write a review. I am delighted that you are happy with the care we deliver.
Very prompt response to our urgent request for help at home, all arranged at short notice but very professional. Helpers all experienced, kind and proficient, reducing the stress on us.
Business response:
Many thanks for your feedback, we are delighted you are happy with the care that we are providing and appreciate your time in writing a review.
While we are only a few weeks in, I really have to compliment the team. We had a home visit with a member of staff who went through everything and we were up and running extremely quickly. I have changed the schedule a few times while we find our feet, however, it appears nothing is too much trouble. The girls going in while I haven't met them all are lovely and always on time. I have been notified extremely quickly if they feel there is something I should know and today arranged for the district nurse to visit my father-in-... read more
Business response:
Many thanks for taking the time to write such a fantastic review, we really appreciate the feedback.
Friendly staff, who were punctual and tidy and looked after my elderly parents three mornings a week. Getting my father out of bed and breakfast can be challenging at times, but the staff here did a great job. Would thoroughly recommend.
Business response:
Many thanks for taking the time to write a review, we are delighted that you are happy with our service.
Frequently asked questions about Bluebird Care Vale of Glamorgan
How is Bluebird Care Vale of Glamorgan rated?
Bluebird Care Vale of Glamorgan has a 4.7 star rating with 142 reviews.
When is Bluebird Care Vale of Glamorgan open?
Bluebird Care Vale of Glamorgan is closed now. It will open tomorrow at 8:30 a.m.