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Bluebird Care Vale of Glamorgan

4.7

About this business

Location details

51 Eastgate, Cowbridge, CF71 7EL, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.7143 reviews
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L B's profile image
L B 
a year ago

The Bluebird Care Team have been incredibly professional adapting to the needs of my husband . He has thrived enjoying the social outings and support he has received from all the carers who have worked with him since June 2024. The office staff are always happy to answer queries and we can rely on consistent and familiar staff who have a good understanding of the complexities of my husbands needs . I would highly recommend this home care team . 

Business response:

Thank you for taking the time to leave us this excellent review! We are so pleased that you are happy with the level of professionalism and care your loved one has received from our care experts, and also, thank you for your kind words about the office staff. We appreciate your feedback. 

J E's profile image
J E 
a year ago

The service we are having from Bluebird Care is really first class we could not be happier. All of the carers that we have met, are interested in my dad as a person, and not just as another client. They chat to him and brighten his day, apart from fulfilling their duties of hygiene, care, and making him some food and drink, and making sure he is comfortable. Without this help my dad would be unable to live in his own home which he has been in since it was built over 50 years ago. As a family we are grateful to Bluebird Care,... read more

Business response:

Thank you for taking the time to leave us this amazing review! We are so happy to hear that you think the care given by our care experts is first-class. We love to hear this. We are also pleased to hear that our care experts brighten up your loved ones' day. Thank you so much for your feedback. 

Dorothy J's profile image
Dorothy J 
a year ago

All who visit are very courteous, punctual, cheerful and chatty.They are very accommodating and a pleasure to have in your home. We are kept fully informed of times of visits by way of a timetable emailed in advance. 

Business response:

Thank you for taking the time to leave us this wonderful review! We are so pleased that you have found our care experts to be a pleasure to have in your home. We are very pleased that you are happy with your care, and we really appreciate your feedback! 

M H's profile image
M H 
a year ago

My comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February. I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems. I have virtually no negative comments to make I thank you for your service! 

Business response:

Thank you for taking the time to leave this review. We are very pleased that you were happy with your care and thankful for our service. We really appreciate your feedback. 

Janet W's profile image
Janet W 
2 years ago

I have been very pleased and appreciative of the care and help given to me by all of the carers I have had. They help me with the tasks that I find difficult to manage on my own. The carers always have a smiley and cheerful manner and it is lovely to have a chat with someone during their visits. 

Business response:

Thank you for your wonderful feedback, it is greatly appreciated. 

Valerie R's profile image
Valerie R 
2 years ago

Excellent, very helpful and friendly. 

Business response:

Thank you for your review and feedback. We are glad you found our staff very helpful and friendly. 

Peter P's profile image
Peter P 
2 years ago

We have been pleased with the service which has fulfilled our requirements. The carers have carried out the tasks needed very diligently and ensured the client has received her medication etc. We have been impressed by the compassion and caring attitude and they have treated us in a friendly manner. 

Business response:

We are so happy that you were pleased with our service. Thank you for taking the time to complete this review, your feedback is greatly appreciated. 

Patricia D's profile image
Patricia D 
2 years ago

Very good, quick and provided a good explanation for why copies of POA (power of attorney) were needed and gave us copies of the new care plan. Evening carers soak Dad's hands with bath salts which is good. 

Business response:

Thank you for taking the time to leave this review, we appreciate the feedback. We are glad that you were happy with our services. 

David W's profile image
David W 
2 years ago

The company has to provide half an hour each week to wash, cream and change my stockings. The staff always arrive on time and are cheerful and chatty. It is normally the same person each week but if different, they are just as pleasant. They know exactly what to do and leave everything clean, dry and tidy. 

Business response:

Thank you for your lovely feedback on our services and care staff; it is greatly appreciated. 

Frequently asked questions about Bluebird Care Vale of Glamorgan

How is Bluebird Care Vale of Glamorgan rated?

Bluebird Care Vale of Glamorgan has a 4.7 star rating with 143 reviews. 

When is Bluebird Care Vale of Glamorgan open?

Bluebird Care Vale of Glamorgan is closed now. It will open on Monday at 8:30 a.m.