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BMW

4.6

About this business

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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seritarogers's profile image
seritarogers 
14 years ago

Mr Sammie Buchannon was such a breath of fresh air when I went in for my automobile purchase. He was very genuine and knowledgeable about every BMW that I had considered purchasing, he even anwsered my questions before I could think about them. Mr Sammie Buchannon helped me to make an informed decision about my new BMW. I will definately return and I storngly urge others to do the same. This particular dealrship will go very far as long as Mr. Buchannon is there to assist the customers . I recommend that others visit Casey B... read more

bmwanita's profile image
bmwanita 
14 years ago

Mr. Hargraves was very patient, kind, knowledgeable and friendly. My experience at this dealership really made me have that much more respect for BMW. i would recommend them to anyone who is considering owning a quality driving machine. 

Consovelia's profile image
Consovelia 
14 years ago

From the time I walked on the lot until I walked out of the dealership with my new BMW, I was treated like I was the first lady. I was given a clear explanation of all my options including a new versus a used car, financing options, extended warranty options, and the operations of my new car. All my questions were answered without hesitation. I would recommend this dealership to anyone looking for a BMW and Joe Hargraves is the person you want to see. The entire team at Casey BMW is wonderful. Check them out. 

jmcke032's profile image
jmcke032 
14 years ago

Matt worked his behind off to get the best deal possible for my wife and I. He was knowledgable, professional, courtious and dedicated. I, in all honesty, cannot say enough about both Matthew and Casey BMW...it's hard to put into words just how good they really are. If you're in the market for a used or new BMW go to Casey BMW, see Matt and let him work his magic for you. 

firedelta's profile image
firedelta 
14 years ago

A very courteous and professional staff that one could deal easly with no feeling of being pressured. Very knowledgeable on the many models. I was a fun experience that both my wife and I enjoyed. I will definitly recommend to friends. We are also new to the area and felt welcome on the first and successive visits. 

phyll13's profile image
phyll13 
14 years ago

Excellent buying experience! Matt was very knowledgable of cars and features, made the whole experience a fun event. The entire staff at Casey BMW was friendly and welcoming. Expereinced no "cut throat" indications between sales staff that I have seen other dealerships. Everyone was helpful from entering the site through leaving with my new Z4! Fantastic! 

flanders's profile image
flanders 
14 years ago

My car was totaled in a rear-end collision. Mr. Williams quickly found me a replacement Sebring convertible that was actually a year younger with less mileage. With the assistance of the dealership's manager and staff, an excellent, very affordable price was achieved. The few things (a brake issue and battery)that needed to be tweeked were done quickly and efficiently. I couldn't have asked for a better experience to offset a very scary situation. Mr. Williams was friendly, knowledgeable, and able to answer any and all quest... read more

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lavish12 
21 years ago

This was not my first visit to a BMW dealership, but because of the attention and customer service it is where I purchased. I have never owned a BMW but I did lots of research prior to buying from Casey. Everyone at this dealer treated me well, and they were very friendly. The entire process was a pleasant one, and they went above and beyond to accomodate my desires. I would recommend this dealreship to anyone who's looking or serious about buying. 

Ron's profile image
Ron 
4 years ago

On of my best buying experiences cant say enough about the Sales Manager, Lloyd Howell and the Salesman Joe Hargreaves. Each time i contacted either of them during the sales process and delivery schedules every time I felt that they were totally focused on m y questions and never failed to reach out to me if I left a message. I’m confident that they will continue to assist after the delivery of my new BMW….. 

Business response:

A truly pleasure to deal with Casey BMW 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:00 a.m.