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BMW

4.6

About this business

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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vtec 
14 years ago

My saleman was Lloyd Howell and he was very professional and couteous. He was prficient in making sure my test drive was set-up, making sure any questions I had were answered and made sure I was satified with my purchase. 

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dvandeg 
14 years ago

Lloyd Howell was great to work with, very knowledgeable about the car and very friendly. The used 2011 335i I bought was very clean and in great shape and I got a great price on it. Since I wasn't trading in a vehicle, I had to leave my truck at Casey BMW overnight and Lloyd brought it to my house the next morning, an hour's drive by the way. Dan Deir in Finance was great also, friendly and helpful. I had been to Casey BMW twice in the past with a friend and was always impressed with the quality of the facility and the frien... read more

E822011's profile image
E822011 
14 years ago

Lloyd Howell is really professional. He worked hard on getting me where I want to be price wise. It's the best experience I had with BMW dealers. I would recommend this dealer for sure! 

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sheetszy 
14 years ago

I went to Casey to have my 3 Series serviced. While I was waiting I had to check out some new cars. Ryan Thomas asked me if I needed help and I test drove 2 2011 new 5 series cars. Ryan was very knowledgeable and a pleasure to be with. I was interested in another brand of car but Ryan was very conscientious in contacting me about test driving a 2012 528I. I did so at another dealership but Ryan kept up the contact and was always very pleasant. 

cwheels's profile image
cwheels 
14 years ago

I had a great buying experience with Casey BMW. Sammie Buckhannon (our sales guy) was attentive to our needs and patient with our questions. He was very friendly and made the buying experience easy! I highly recommend Casey BMW for your new car...We bought 2 vehicles in the same week! Ask for Sammie Buckhannon! 

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mikedwheels 
14 years ago

MR. BUCKHANON WAS EXTREMELY FRIENDLY, PROFESSIONAL, AND KNOWLEDGABLE. IT WAS MOST LIKELY THE BEST CAR BUYING EXPERIENCE WE HAVE EVER HAD. WE HIGHLY RECCOMMEND CASEY AUTO. WE ENJOYED THEIR SERVICE SO MUCH THAT WE BOUGHT TWO VEHICLES WITHIN A WEEK OF EACH OTHER. 

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JRJemail 
14 years ago

My car buying experience with Casey BMW and Lloyd Howell could not have been better. I was able to negotiate the deal entirely by e-mail and phone, which was important to me because the dealership was 45 minutes away. They were able to find the exact car for me that other dealers couldn't seem to find, and at a price that other dealers couldn't/wouldn't match. Lloyd even made the 45 minute trip to my office to have me sign papers to conclude the deal. The only trip I made into the dealership was to turn in my leased vehicle ... read more

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Sharlenelerose 
14 years ago

Great customer service and they did not make it a all day buying experience . We looking for a used vehicle and came out with a new one. Lloyd and general manager jimmy( I think) were great. 

Hbuerger1's profile image
Hbuerger1 
14 years ago

Your service and product made it easy to switch from Porsche to BMW. As a traditional Mercedes customer we view you at par if not better than the service at Mercedes and head and shoulder above Porsche. We assume that your maintenace and repair service will be just as satisfying. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:00 a.m.