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BMW
- Automotive
- Newport News, VA
About this business
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
Dennis was my salesman and he was awesome... He was very knowledable of the car and the car buying process. He was very nice and attentive to my questions and concerns. Whenever you go to Casey BMW, ask for Dennis Grant he will take care of you..
Business response:
Thank you for giving us a visit! Dennis and the crew at Casey BMW are passionate about providing a positive experience for every customer. We hope you visit us for any further inquiries or assistance. Thank you for your time, have a great day!
Dennis Grant is the perfect example of an excellent Sales and Customer Service Representative. I loved his demeanor: he had a smile and friendly disposition before, during and after the buying process. Dennis is a great asset and brings so much to the table, regarding his knowledge of the Brand. I really appreciated his expertise and professionalism. Lloyd Howell, the Sales Manager, was very professional and made the process very easy. Thank you both, for the awesome service provided to me.
Business response:
Thank you for your feedback! Lloyd, Dennis, and the team at Casey BMW enjoy the positive experience of our customers. Our goal is to alway be insightful and genuine in our interactions. We thank you for your review and hope to see you again! Have a great day.
George was so helpful,the buying experience, the professional attitudes with caring hearts knowing that could make dreams come true. A wonderful experience with the Casey BMW family.
Business response:
Thank you for your review, George! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we plan on using it to better the experience of all our customers. Please feel free to come back for any of your automotive needs and we hope you have a great day!
Don Morrow was excellent to deal with. He contacted about an opportunity to trade in my 2015 X5 for a 2018. He made the process very easy, and I never felt pressured. I have already planned for a future trade in to work with him again, God-willing
Business response:
Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we hope you continue to come back for any of your automotive needs. Have a wonderful day!
We dealt with Don Morrow. He was very nice man, who was very polite, understanding and very helpful. He was sincere and forthcoming. Nice gentleman. God bless him.
Business response:
Thank you for your review! We're very pleased to know that our team was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!
Without question- the Best car buying experience I've had to date. Thank You Don Morrow, Samelia Webster, Lloyd Howell and the folks behind the scenes who politely persisted with friendly phone calls, email invites and voicemails. May God Bless each & every one of you as you have been a blessing to me!
Business response:
Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!
I purchased a Certified BMW Z4 from Joe Hargraves and Joe Diggs. I was an out of state purchaser and they were right up front with everything. There were no surprises when I got there to purchase the car. I flew into Newport News and they picked me up at the Airport. The car was ready and Joe Hargraves went over all the options and followed up with me several time to make sure I was not experiencing any issues. great experience.
Business response:
Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!
Working with Joe and Joe to trade in a vehicle on a compressed timeline was a more pleasant experience that I could have hoped for.
Business response:
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Casey BMW. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that our team helped to make your experience such a positive one. We wish you safe travels in your new car and look forward to seeing you again soon!
Galon was very helpful. I was really having a difficult time deciding where to go to purchase a car. Everyone is so pushy but Galon was great. He showed me all of my options for what I can afford and I am very pleased with my visit.
Business response:
Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the Casey BMW way. We want you to feel apart of the family here, so we are pleased that Galon was able to provide that for you by being patient and taking the time to find the vehicle that best suited your needs. We look forward to working with you again and hope you have a good day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.