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BMW
- Automotive
- Newport News, VA
About this business
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
It was a pleasant experience. I applied on line. And was approved. And Dennis had me a car within a few hours. It was exactly what I wanted.
Business response:
Thank you for the review Mickey! We are happy to hear that your experience with us was 5 star worthy and that you had a pleasant visitation. We hope you enjoy your new vehicle and if you have any automotive needs in the future, please do not hesitate to give us a call. Thank you for your time and we hope you have a great day!
Thoroughly satisfied my client advisor, Dennis Grant, on his professionalism and enthusiasm during our time together. He took his time to show me multiple options and found the perfect car for me! Define inseam really set me up for success and left you plenty of coverage and solid peace of mind. Couldn't be more excited about purchasing vehicle. Taylor Trammell was very professional and knew the ins-and-outs of the features of my car. Thanks again!
Business response:
Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to be able to do so for many years to come. Thank you for your time and have a great day!
Not a pitch! My wife and I were in the market for a "new to us" vehicle. We went to Casey BMW and we're sold almost immediately. We went ready to purchase and fell in love with an X5. Don Morrow worked very hard for us and made my wife feel at ease with the purchasexecutive. Bryan stood behind his product and promise to correct any deficiencies the vehicle had prior to our purchase. He promised the vehicle would not leave the lot until it was where it should be and it is! And then some! The folks in the service department ke... read more
Business response:
Thank you for the review Daniel Fisher. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!
I was an out-of-state buyer looking to lease an amazingly priced car that Casey had in stock. I had the pleasure of having Don as my Client Advisor - he is an absolute professional! In addition to being very responsive and helpful with my questions he was patient throughout the entire process despite working with a first time lessee. I also had the pleasure of working with the General Manager Lloyd. Lloyd went above and beyond to get the deal done on a time crunch and the busy Thanksgiving holiday. Although car buying can be... read more
Business response:
Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to be able to do so for many years to come. Thank you for your time and have a great day!
Working with Don Morrow while selecting my first BMW at Casey BMW was a breeze. Having never even sat in a BMW prior to my first visit, Don was extremely informative and low pressure while answering all my questions. I personally cannot stand a hovering salesman. In dealing with other dealerships in the past, I found myself getting annoyed with the whole process, but thankfully that was not the case here. While going over financing and extended warranty plans, Joe Diggs answered all my questions and was informative without o... read more
Business response:
Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!
Let me begin by saying that I am extremely pleased with my purchase and also my experience with Casey BMW, it was excellent from start to finish. Don Morrow was my first contact at Casey, and I could not ask for better treatment, assistance and guidance through my entire buying experience. As I had discussed with Don, I had been vehicle shopping on the internet and with other dealerships on the phone for a particular vehicle but was unsuccessful with locating what I wanted and of course, within my price range. I had decided ... read more
Business response:
Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!
An awesome experience from sales to financing 100% genuine people not pushy very respectful I would recommend anyone to give them a try before you buy any where else they know what they're selling they go into a very great detail about their product and you can get in and get out with the car in a hurry The best sales people I have ever met if you want great car great price great sales than you Need to go to Casey bmw they will give you the best price around !!!!!!!
The sales team was very tentative to my needs when purchasing my vehicle from their dealership. Hollis was truly a pleasure to work with and followed up with me after the sale which shows his commitment to his customers
Business response:
Thank you for the review! We are glad to hear that your experience with us was 5 star worthy and we hope to be able to do so for many years to come. Thank you for your time and have a great day!
I had a blast looking for a car with me don he was very nice and understood. I knew what I wanted to look for and he made it very smooth and easy. Dennis came and in becausethats who I was originally suppose to talk with but mr don was even better both were really nice and professional and made my transition very easy and comfortable. Mr Lloyd who handled the loan part was very professional and made sure he covered everything with me so I really appreciated that and would recommend these guys to my friends as well
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.