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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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Elasen's profile image
10 years ago

i had a truely wonderful experience . Joe is one of a kind in personal attention and customer satisfaction. Thank you for making this a truly stressless and great experience. 

4Peyton's profile image
10 years ago

This is my first BMW purchase. The new owner service is wonderful! To have someone sit with you to show you how to use the options is second to none. That one on one service cannot be beat. Jimmy represents your business extremely well. He is courteous, accommodating and knows his job. He is also patient. It is great to see a young man that loves what he does. 

Sandy's profile image
10 years ago

We have leased/purrchased several BMW's from other out of state dealerships but this is our first experience with Duncan and Casey BMW - both of which were extraordinary. In particular, Duncan's performance was remarkable. He was completely professional, he listened to our desires very carefully and did his very best to address and satisfy them. He was patient, knowledgeable, forthright and understanding. We could not have had a better experience, will recommend him and Casey to all of our interested acquaintances and will p... read more

Colonel's profile image
10 years ago

Hadrian Apoderado is outstanding! Great service -- Found what I wanted -- not pushy or bothersome. Helped me find a great car at a great price. BMW is truly the ultimate driving machine. Truly a pleasure to drive. Thanks for your great service. Jimmy Jones was fantastic -- helped me understand all the bells and whistles -- very helpful! Appreciate the superb service and assistance. 

Tiapro's profile image
10 years ago

Joe Hargraves was my salesperson. Very respectful, honest and have a lot of patience. Went by twice before we made our mind up and it was the best decision ever. He had me and my family feel satisfied with the outstanding level of customer service. Thanks Casey BMW and Joe. 

SKBrown's profile image
10 years ago

I have worked with Joe several times over the years. We ordered a 2015 X5 the way I wanted it and we were very pleased with his knowledge and help getting what I wanted. If it were not for him and Joe B. in service I may not have purchased from Casey. I have to say that by far the BMW dealership has the best sales people and service writers. We love them and came back because of the 2 Joe's :) Joe B in service has always taken such good care of me in the past with my past BMW's and wouldn't have anyone else as my service wri... read more

Hop's profile image
10 years ago

This is my third BMW I've purchased from Casey BMW, Newport News with Joe Hargraves as my salesperson. He is very knowledgeable with what he sells and answered every question I had written down when I went in. He knew I wanted the X5 with everything on it and there it was. I will continue to have Joe as my salesperson. In my book he desires the title of "Salesman of the Year." 

Dan's profile image
10 years ago

I recently purchased a 2025 BMW 650i convertible from Casey BMW. This is the forth vehicle that I have leased or purchased here. My salesperson, Joe Hargraves, and service writer, Joe Braeutigam, have always provided excellent attention and service and have both gone out of their way to keep me fully satisfied. 

VfBel's profile image
10 years ago

the sales rep. Mr. Duncan Sullivan were very knowledgeable about the car that we purchase. He explain all the details and pros in con. it was a great experience. I would definitely recommend him. the over all. the dealership staff were friendly.. five star plus.... 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.