This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I found John extremely helpful when I had many questions. He was patient and always polite. He returned phone calls the same day and answered emails in a timely fashion as well.
Business response:
What an great review to read! It is so great to know that John was able to provide you with an professional and timely experience. Here at Herb Chambers BMW of Sudbury, our primary concern is delivering flawless customer service and John is truly a testament to that. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury
Having never bought a car before I was new to the entire process and was worried about getting a good deal on the car that I wanted. I had my eye on a certified pre-owned BMW 328i and found a few models that matched at BMW of Sudbury. Charlie was fantastic in helping me find and pick out the car that best matched my needs and budget. He was great in helping me hold the car for over a week while I waited for an insurance settlement check to come in. When I came back to purchase the I had the pleasure of finalizing my deal wit... read more
Business response:
Thank you, Greg, for sharing your recent experience with Charlie & David here at Herb Chambers BMW of Sudbury. I’m glad that they were able to assist you in finding your certified pre-owned BMW 328i and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Pranav Gill General Manager Herb Chambers BMW of Sudbury
i bought a bmw from a non bmw dealership and had a lot of problems. bmw of Sudbury was so incredible in helping me that I decided to buy a new one! they were more than reasonable on my trade in and got me into a car that I am extremely happy with!
Excellent customer service and to the point with facts. I could not of been happier. This is a true BMW dealership and all dealers should have this dealership as a benchmark of quality an excellence. Good job guys!
Even though I was buying a 13 year old BMW Z3 Roadster, I was treated just as well as if was a new M6 convertible. From start to finish, including a first (complimentary) service check to re-balance the wheels, the crew at BMW of Sudbury have been just great.
Business response:
Thank you for taking the time to recognize Tomas here at Herb Chambers BMW of Sudbury! We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive ... read more
I have bought four BMWs from Henry over past 10 years even though the dealership has changed hands. He is honest, passionate and knowledgeable about BMWs. He will try to make the deal fair and stand behind his word.
Business response:
This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers BMW of Sudbury strives to go above and beyond for our guests, and I’m so glad Henry was able to make purchasing your new BMW as smooth and enjoyable as possible. I’ll be sure to share this with Henry as I know he’ll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the op... read more
I had a great purchasing experience at Sudbury BMW. I was looking for a late model used vehicle. I worked with Billy Hronas, who was a gentleman throughout the car buying process. I never felt the run-around I have received at other dealers. Everything was handled professionally and all that was promised was delivered. I am happy with my purchase and would highly recommend Billy Hronas & Sudbury BMW. MAG
John followed up very carefully. There were some problems but he solved them which was greatly appreciated by myself. follow up for registration was also timely and he really knew the car when he told me about it.
Business response:
Thank you for taking the time to recognize John here at Herb Chambers BMW of Sudbury! We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive n... read more
Tomas is very knowledgeable and made our experience a very pleasant one. He was very helpful, courteous,and attentive to all our needs. We would recommend others to buy cars from Tomas. Thank you!
Business response:
Thank you for taking the time to share your very kind words. I’m thrilled to hear that Tomas was able to provide you with a such a pleasant experience and the right vehicle to suit your needs. We strive to provide each guest with the best customer service and I’m honored that you’ve recognized Tomas’s hard work. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.