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68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I just finished up putting in place a new lease with BMW in Sudbury and Curtis Mueller made the experience not only painless, but enjoyable. He's knowledgeable about the products he sells and cars in general. Also, he was great at helping me decide which car was the best choice for me and getting the price I needed- and he wasn't pushy in the slightest. He made the logistics of signing and delivering the care easy. He even changed out a headlight in my old car for me when he came to drop off the new one. By the way, the old ... read more
Business response:
Thank you for taking the time to share your experience. I'm so happy that you enjoyed working with Curtis, he's certainly a wonderful addition to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Pranav Gill, General Manager
My car buying experience with Curtis was exceptional. He was extremely knowledgeable about the vehicle, took the time to help me through the sales process without being pushy and after purchase spend time to teach me the ins and outs of the vehicle. I would highly recommend working with Curtis.
Business response:
Thank you, Joe! At BMW Sudbury our primary concern is delivering flawless customer service. I’m thrilled to read how happy you are with your buying experience with Curtis. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill, General Manager
I met Curtis at a BMW track day at NHMS this summer and ended up buying a M235i xdrive in September. Curtis was great to work with - not only does he know the products very well, he's a car guy. He took the time to understand my requirements and was able to get me the right car at the right price. I wouldn't hesitate to send my friends and family to him. Regards, Bill Hoffman Previous BMWs include 1988 635 Csi, 1997 540i Sport, 2001 M5, 2007 M6
Business response:
Thank you, Bill, for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a BMW. I'm also happy to hear that you enjoyed working with Curtis! He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Pranav Gill, General Manager
Curtis Mueller recently helped me with a lease of a 2014 535xi. It was my first time leasing a BMW, and Curtis was great. He was friendly and incredibly knowledgeable about cars in general, and BMW's in particular. He was very straight forward about features and options, and helped me find the car that had exactly what I was looking for in a very short time. And, once we found the car, the financial part of the transaction was transparent, fair, and as pleasant as one could hope. He was also incredibly accommodating with del... read more
Business response:
What a wonderful review to read! It is great to know that Curtis was able to provide you with a friendly and straight-forward shopping experience. Here at BMW Sudbury, our primary concern is delivering flawless customer service. hank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill, General Manager
I test drove a 428ix on a whim months ago, thinking that when the lease on my Infiniti ran out I might finally take the BMW plunge. Despite clearly knowing that I was window shoppping at that point, Curtis Mueller spent the better part of an afternoon with me, treating me exacty as if I might drive the car off the lot that day. When he promised to follow up I worried I might have signed up for months of hounding. Instead, Curtis kept very unobtrusively in touch, keeping me posted on promotions and vehicles in stock, but neve... read more
Business response:
I'm so happy to read that Curtis was able to assist you with your 428 purchase! We strive to provide our guests with the best customer service and I'm so pleased you've recognized Curtis's hard work. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come. Sincerely, Pranav Gill, General Manager
This was my first BMW and first a Herb Chambers dealership purchase, and it was a great. Unlike the experience I encountered at most other dealerships I visited, Billy was eager to help and answer any and all questions we had but did so in a pressure-free manner, which was greatly appreciated. He was extremely accommodating and went out of his way to make sure that the entire experience went smoothly, including coordinating signing the papers and delivery of the car around last minute business travel that required me to be o... read more
Business response:
Thank you for taking time to write this review. I'm so happy to read that your first car buying experience with Kim and Billy was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Pranav Gill, General Manager
I recently purchased a certified pre-owned 2011 3 series from BMW of Sudbury. This was my first experience buying a car from a dealership and I must say the experience was not as daunting as I thought it would be, mostly due to client advisor Marjorie Nicolas. Marjorie was very friendly, attentive and knowledgeable which was especially important as this was my first BMW. She answered my countless questions, addressed all of my concerns, and did so in a professional and sometimes humorous way. She made me feel very comfortabl... read more
Business response:
Thank you for taking time to write this review. I'm so happy to read that your first BMW buying experience with Marjorie was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Pranav Gill, General Manager
I recently purchased a certified pre-owned 2014 3X 28i at BMW of Sudbury. I worked with Curtis Mueller. I purchase a car about every ten years, so when I so, I put a lot of thought and consideration into the purchase--everything matters! The car, the dealership, the salesperson, the receptionist and more. I have to say that BMW of Sudbury is a superb facility and Curtis is an excellent sales person. I don't even like to use the word 'sales' because I never felt pressure from Curtis. He listened to everything I wanted and nee... read more
Business response:
Thank you for taking the time to write this review. I'm so happy to read that your first BMW buying experience with Curtis was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Curtis did just that! We appreciate your business and look forward to seeing you again. Best, Pranav Gill, General Manager
This is the third car I have purchased from Yong @ BMW Sudbury. He is extremely knowledgable and a real pleasure to work with. If you are thinking of buying/leasing a BMW you owe it to yourself to visit BMW Sudbury!
Business response:
Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. We value your continued business and look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill General Manager
BMW has a 4.7 star rating with 3,361 reviews.
BMW is open now. It will close at 8:00 p.m.