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BMW
- Automotive
- Beaverton, OR
About this business
Location details
10999 SW Canyon Rd, Beaverton, OR, 97005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Purchasing a new car can be a little intimidating, but at Kuni BMW I never felt that. They are very welcoming, great customer service and they are quick and good at what they do making it simple and not stressful on the buyer which I appreciated so much.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was very impressed by my test drive and pre-purchase experience with Steve Cho. It was easy to set up an appointment and the vibe was very pleasant and informative. It's clear Steve has been doing this a while and knows how to treat prospective customers, even if they aren't exactly ready to buy that day.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Thank you so much for your feedback! We hope you have a great day!
I am the new family member to BMW and I have the worst experience with Kuni BMW service department service manager. I see he is the MOST not human. I just purchase a 2016 BMW i3 Range Extender and the wheel lug key missing. I really need to remove and replace if possible, He mention it is $180 for the lug key. I am willing to pay for it but he state on my 1st attempt on friday evening at 5pm, I can understand everyone leaving for the day so no mechanic can do the job. The next day Saturday I come back as a 2nd attempt, he co... read more
"I bought a used car in cash from this dealership. I..." I bought a used car in cash from this dealership. I arranged to buy it over the phone and on text. I feel like they were dishonest on a few occasions. First, over email they told me that to "verify my identity" that I had to fill out a credit report form. I did it without asking questions, but in retrospect this made no sense. I bought the car with cash, there is no reason they needed to run my credit. It showed up on my credit report as them having pulled my credit - ... read more
"Arrogant as they come. You have a job because of us,..." Arrogant as they come. You have a job because of us, CUSTOMERS . So go back to class and learn how to be NICE, RESPECTFUL. Be grateful for the customers that go to Kuni Service. That is the reason you have a job. TREAT each and everyone RESPECTFULLY at the very least.
"I went to Portland BMW downtown before this visit. Due to..." I went to Portland BMW downtown before this visit. Due to their horrible "customer service", I will never go there again and I appreciate the kind people at Kuni. My previous BMW center was in Mountain View, CA which I LOVED! I didn't expect the rude arrogant service from downtown Portland BMW. Thank you for your excellent customer service.
Business response:
Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"It was about the 2002 Benz C class wagon... finally got..." It was about the 2002 Benz C class wagon... finally got pics. Asked about the Driver door pull that looked missing? No one emailed me back about it. ???? Am i to think that i am to replace the missing part ???
Business response:
Hello, this vehicle was wholesaled and we apologize for not following up and letting you know. If you'd be willing to provide more feedback, please reach out to us at (503) 828-0936 so we can assist you further.
"Worst expeerience ever" I leased a BMW m4 Heritage Edition after only one 10 min test drive. After I left the dealership the car had so much road noise, I couldn't hear my friend talking, the seats were like plywood, and the engine was more for track days than long distance cruising. I need a car for long interstate road trips, and that car definitely was not meant for that purpose. I realized the car was not a good fit for me and that someone else deserved this limited edition beauty. I wrote a letter to the salesgirl expl... read more
"Poor service mindset" I brought my vehicle in for a faulty valvetrain under warranty. I was told by David that there were no warranty repairs needed and that I only had a limited issue with non-warranty items. This was contrary to the diagnosis from an independent, Certified BMW shop north of the River. When I confronted David about the previous findings, he doubled down on his faulty assessment. After taking time out of my busy schedule to come down in the middle of a hectic workday, Priscilla agreed that there were in fac... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 6,625 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.