This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I brought my car in this morning for routine maintenance..." I brought my car in this morning for routine maintenance and as usual, Germain BMW did not disappoint... very professional, prompt, and helpful. Thank you again to Jeremy Bogle for your excellent and helpful service. There’s a reason I have used Germain BMW for all my BMW service needs. Keep up the good and honest work! Sincerely, Christopher Simoson
Business response:
We are thrilled to know you are completely satisfied with your experience with us here at Germain BMW of Naples and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Flavio Galasso General Manager
"Our service rep was Jeremy Bongle and we could not have..." Our service rep was Jeremy Bongle and we could not have had a better person with whom to work. This is the third time we have been in for service on our two cars and Jeremy has been exceptional.
Business response:
Your continued business and kind words mean so much to us all. Thank you for sharing your positive experience with Jeremy. We are thrilled to know he is taking excellent care of your and your vehicles. Best Regards, Flavio Galasso General Manager
"Excellent service experience. The car was ready well..." Excellent service experience. The car was ready well before the time it was due, including wash and vacuum. Rhoel Gray is my service advisor. He is extremely courteous and very efficient.
Business response:
Thank you for choosing Germain BMW of Naples for your automotive service needs. We truly value your business and thank you for sharing your positive and efficient service experience. Best Regards, Flavio Galasso General Manager
"Jeremy Bongle is the absolute consummate professional I..." Jeremy Bongle is the absolute consummate professional I have met at Germain. Professionalism, caring, dedication and customer service is exemplified by his conduct. All my service requirements were completed, all my questions answered, and I will see Germain in the fall for my next scheduled service. Thank you Germain!
Business response:
Great to hear from you, Joseph. It's wonderful to know that you had a great experience with Jeremy and that he ensured that all of your needs and expectations were met. We appreciate your business and look forward to your visit this fall. Best Regards, Flavio Galasso General Manager
"I purchased a new BMW X5 from Roberto Lopez, he was great..." I purchased a new BMW X5 from Roberto Lopez, he was great to deal with and answered all of my questions as we worked through the deal and the purchase. He is very knowledgeable on the BMW line and just as importantly, the technology! The entire dealership at Germain BMW was very professional and very accommodating. Gianna greeted me when I walked in and stayed engaged and was attenetive to our needs when we called the dealership and when we picked up the new BMW.... read more
Business response:
Congratulations on your new X5. We appreciate your business and the kind words you shared about our team. Our goal here at Germain is the ensure the complete satisfaction of all that visit and it sounds like our team did exactly that. Thank you for leaving us this positive feedback, we all look forward to building a long and lasting relationship. Best Regards, Flavio Galasso General Manager
"I went online and saw that Germain BMW had exactly what I..." I went online and saw that Germain BMW had exactly what I was looking for a 2018 Lexus GX460.. I spoke to Ted Cole who was very nice and friendly. I told Ted I'm on my way to see the vehicle. When I arrived Ted was very professional and very friendly. I did test drive the SUV and absolutely loved the vehicle and rest is history. I had a great salesman with Ted and I was treated extremely well and I would definitely go back to Germain BMW whenever I am in the mark... read more
Business response:
We appreciate you sharing your overall satisfaction with Ted and our team. Enjoy the road in your previously loved vehicle. Best Regards, Flavio Galasso General Manager
"I was unable to refinanced my home due to my bad credit..." I was unable to refinanced my home due to my bad credit report that gave me restless mind I had to send my family to stay with my sister, while I look for solution to my problems. I had late payment bankruptcy student loans tax liens some collections, 3 closed accounts and lot of inquires all these toke me time to work on but when I got in touch with TROVIANCREDITREPAIR@GMAIL.COM 505 926 3648 from an old friend of mine they did a marvelous work on my credit I could... read more
"I just moved to Florida and needed to get a dealer for..." I just moved to Florida and needed to get a dealer for maintenance. Chuck Griffith at Germain BMW was exceptional. His service A+! Thank you
Business response:
Welcome to Florida and the Naples area. We are honored that you chose to allow Chuck and our team the opportunity to assist with your automotive service needs. We do hope this is the beginning of a long and lasting relationship. Best Regards, Flavio Galasso General Manager
"Max Zuercher was excellent! I received all the info I..." Max Zuercher was excellent! I received all the info I needed to make a purchase with confidence from Max. Extremely professional, courteous and attentive. I will definitely go through Max when I purchase my next BMW.
Business response:
It's great to hear that your car buying experience was so pleasant and hassle-free and that you felt well accommodated by Max throughout the process. We appreciate your business and hope you're enjoying your new car. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.