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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"From the sales department to the service department, I..." From the sales department to the service department, I have been treated with the utmost respect and dignity.... The service team is accurate and expedient.... The entire process of checking my car in getting it in a bay and getting a loaner car was less than 1 hour.... I received chronological hourly updates from the service advisor and I am extremely impressed.... They had all the history on my car and gave me extreme comfort in knowing that I bought it from them.... read more
Business response:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Best Regards, Flavio Galasso General Manager
"I never leave reviews, but George Donovan and the entire..." I never leave reviews, but George Donovan and the entire service team at Germain BMW is the absolute best. Clear communication, fast and excellent service.
Business response:
We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that George helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager
"My experience with Derrick Brady at Germain BMW was..." My experience with Derrick Brady at Germain BMW was excellent. I will be returning for future vehicle purchases.
Business response:
Congratulations on your new car. We appreciate your business and thank you for leaving Derrick this kind review. Best Regards, Flavio Galasso General Manager
"Bought our first new BMW X1 from this dealership in..." Bought our first new BMW X1 from this dealership in December of 2018. Kevin Higgins gave us a nice deal on our 2018 trade in and put us in a new 2021 X1. We weren't going to buy a new car that day because we loved our 2018. But with the upgrades on the new car we couldn't resist. Kevin made the whole process seemless and very enjoyable. Thank you Kevin.
Business response:
Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Enjoy the road in your new X1. Best Regards, Flavio Galasso General Manager
"I have relied on Chick Griffith on a number of occasions...." I have relied on Chick Griffith on a number of occasions. Chuck is a super professional, totally responsive and a very effective BMW maintenance technician and executive. Highly recommended.
Business response:
Your business and kind recommendation are greatly appreciated. See you next visit. Best Regards, Flavio Galasso General Manager
"Very satisfied with the repairs. Cory was great! Our..." Very satisfied with the repairs. Cory was great! Our little old 3series runs like new. It has been an excellent vehicle and classic looking. Thank you!
Business response:
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain BMW of Naples with only the best there is to offer. Best Regards, Flavio Galasso General Manager
"David Brown was the most patient and knowledgeable..." David Brown was the most patient and knowledgeable salesman. He helped me pick out my dream BMW and answered all of questions. I couldn’t have asked for a better person to help me get the car of my dreams. You guys are amazing ! Thank you -Symone Iamurri
Business response:
Congratulations on your new BMW. We are thrilled that David provided you with an awesome car buying experience and helped you to find your dream car. Enjoy the road. Best Regards, Flavio Galasso General Manager
"Our Service Advisor, Chuck Griffith, always takes..." Our Service Advisor, Chuck Griffith, always takes excellent care of our BMW X3 and us. Very courteous, kind, efficient, friendly keeps in touch during the repair process. One of the best in the business!
Business response:
We are pleased to know that Chuck always takes great care of you and your X3. Your business and positive feedback are greatly appreciated. Please let us know if you need anything. Best Regards, Flavio Galasso General Manager
"I brought my vehicle in for service on 7.12; small..." I brought my vehicle in for service on 7.12; small blemish on LH frnt wheel. I spoke with the person that was performing the work and he kindly explained the process and likely outcome. My service rep, Tona Zarrelli, suggested while I was in to take advantage of the maintenance package I had purchased with my vehicle. I did so and she very kindly provided me a loaner vehicle. I was contacted promptly several hours later by Tona informing me my vehicle was complete. Upon... read more
Business response:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 8:30 a.m.