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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I requested to work with a knowledgeable sales..." I requested to work with a knowledgeable sales professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his customer. As a result, we are 100% satisfied with our final selection and purchase. Alex's product knowledge, enthusiasm and passion made the purchase experience easy and fun. I remain an extreme loyal customer of BMW.
Business response:
Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that Alex could make your experience so seamless- from beginning to end! He will be honored to know how greatly you valued his assistance, and we wish you the safest of travels- on behalf of him and the entire team! Thank you so much for choosing Germain BMW! Best Regards, Flavio Galasso General Manager
"We worked with Alex Pope during a recent purchase of a..." We worked with Alex Pope during a recent purchase of a 2021 440i. He was knowledgeable, professional, and a pleasure to work with! He helped us get a car we love in a time when supply was not plentiful. We will certainly go to Alex next time we are looking for a BMW.
Business response:
Thank you for sharing your experience with Alex here at Germain BMW of Naples. We couldn’t be happier that you had a great car buying experience. Alex is a true asset and we are lucky to have him on our team. We know you will continue to love your new BMW and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
"Chuck Griffith is the best. Patient, empathetic,..." Chuck Griffith is the best. Patient, empathetic, considerate and most of all responsive. Next year I will buy my next BMW at Germain because of Chuck. (But only if you have a female sales rep).
Business response:
Thank you for leaving Chuck this positive review. We look forward to working with you when you are in the market for your next BMW. Best Regards, Flavio Galasso General Manager
"I needed a battery change for my key and Charles Griffith..." I needed a battery change for my key and Charles Griffith was very helpful kind and courteous . He also reminded me of my next oil change. I have always had a great experience here.
Business response:
Your continued business and kind words mean so much to us all. Thank you. Best Regards, Flavio Galasso General Manager
"Jeremy Bongle is a great service representative...." Jeremy Bongle is a great service representative. Always.cheerful, always goes out of his way to help me. He gets me a loaner when I need one. Great experience with Jeremy
Business response:
We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"Excelente servicio, Adrián Peña siempre me ha ayudado a..." Excelente servicio, Adrián Peña siempre me ha ayudado a solucionar cualquier inconveniente que tenga, rápido y muy eficiente. Y me da seguimiento en todo lo referente al vehículo.
Business response:
Gracias Nos complace saber que todas sus necesidades y expectativas se han cumplido, y que están satisfechos con el servicio que recibió. Apreciamos su negocio y esperamos su próxima visita. Saludos, Flavio Galasso Gerente General
"My experience dealing with Adrian Pena at Germain BMW is..." My experience dealing with Adrian Pena at Germain BMW is consistently incredible. He knows me, welcomes me, and takes care of my problem every time!
Business response:
Thank you for sharing your experiences with Adrian. We are happy to know he continually provides you with a quality customer service experience. Best Regards, Flavio Galasso General Manager
"I am on my 7th BMW. This is my first pre-owned "Select"..." I am on my 7th BMW. This is my first pre-owned "Select" car and find Germain to be, by far, the best...most trustworthy dealership that I have ever worked with. Their professional service, and great advisors like George Donovan make it a pleasure.
Business response:
Thank you, Gary! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager
"Rhoel Always goes out of his way to make sure we have a..." Rhoel Always goes out of his way to make sure we have a great service experience. He is prompt, friendly and very professional. We have owned many of the luxury brands from many dealers and Germain BMW and especially Rhoel have kept is coming back to BMW.
Business response:
Great to hear from you, Rhoel. It's wonderful to know that you continue to have great experiences with Rhoel and that he ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 8:30 a.m.