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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Rhoel Gray does a great job and always takes good care of..." Rhoel Gray does a great job and always takes good care of me. He is helpful and professional and I know I can trust his advice.
Business response:
We thank you for taking the time to share your complete satisfaction and trust in Rhoel. Your business and kind words mean so much to us all. Best Regards, Flavio Galasso General Manager
"Adrian Pena made the experience with getting an issue..." Adrian Pena made the experience with getting an issue repaired stress free. He provided a loaner, updated us on service and completed in a timely manner. Best service we ever received on vehicle!
Business response:
On behalf of all of us at Germain BMW of Naples, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Adrian. Thank you for your business, we look forward to seeing you again soon! Best Regards, Flavio Galasso General Manager
"Chuck Griffith has again provided me with the BEST..." Chuck Griffith has again provided me with the BEST SERVICE I have ever received at any car dealership. I am so appreciative of his knowledge, honesty, and most of all his being so nice and pleasant ! Along with Ivan, who always works on my beloved convertible, the two of them provide me with such positive experiences and I feel so fortunate and confident that they are my "go to" people at Germain BMW of Naples!
Business response:
Thank you, Heriberto! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager
"Patrick Dodard is the consummate professional. He knows..." Patrick Dodard is the consummate professional. He knows people and he knows his cars. Patrick has patience and is a delight to work with. He made our car buying experience a pleasure and I wouldn't hesitate to recommend him to my friends.
Business response:
Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager
"Rhoel Gray, and Bill Emerson always go the extra mile to..." Rhoel Gray, and Bill Emerson always go the extra mile to ensure a positive customer experience. I’ve been a customer for 22 years and purchased many cars. The really important part of ownership is service over the life of the car. We drive our cars 10-15 thousand mile per year so breakdowns it unexpected repairs are very disruptive. The service team at Germain keeps an eye on all aspects of my cars. Regular service is fine, but looking ahead to make sure the cars ... read more
Business response:
Rick and Brenda, Thanks for leaving us such a wonderful review. We are glad that you love our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Your continued business and loyalty to Germain and BMW are truly appreciated. Best Regards, Flavio Galasso General Manager
"Ron Arnold is a real professional: responsive, courteous..." Ron Arnold is a real professional: responsive, courteous and efficient. What a pleasure to work with Ron whenever I have a BMW service need! Just excellent.
Business response:
Thank you for highlighting Ron and his commitment to customer satisfaction. We are fortunate to have him as a member of our team taking excellent care of our valued guests. See you next visit. Best Regards, Flavio Galasso General Manager
"Once again my experience with Chuck Griffith and Germain..." Once again my experience with Chuck Griffith and Germain BMW was excellent. Everything was professional from the scheduling of the appointment to the picking up of my car.
Business response:
Thanks, Henry! We're happy to hear that you had another great experience with Chuck and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"Adrian Pena was professional, helpful, and easy to work..." Adrian Pena was professional, helpful, and easy to work with. My car was ready on time, and all of the services were completed and done to my satisfaction. This was an excellent experience.
Business response:
Thanks! We're happy to hear that you had another great experience with Adrian and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"I am a single women over the age of 70 and recently..." I am a single women over the age of 70 and recently widowed. Adrian Pena has Gone above and beyond to take care of my flat tire issues. I can’t tell you how grateful I am and how impressed I am with his Speed and professionalism it making me feel well taken care of.
Business response:
We are pleased to know that Adrian has made you feel comfortable and well taken care of. Your kind words and 5- star rating are truly appreciated. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 8:30 a.m.