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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

11330 Tamiami Trl N, Naples, FL, 34110, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.83,842 reviews
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R Nelson's profile image
4 years ago

"Rhoel Gray Was very professional, knowledgeable and easy..." Rhoel Gray Was very professional, knowledgeable and easy to work with. I am very happy with the overall experience I had with Germain BMW service department 

Ben's profile image
4 years ago

"My first experience with Germain BMW’s service side could..." My first experience with Germain BMW’s service side could not have been any better than by having Adrian Pena as my advisor. I “dropped in” at noon on a Friday with display warnings flashing, but Adrian quickly paid attention to my concerns, had the issue diagnosed & repairs scheduled, got me going with a courtesy vehicle, and even had a colleague (THANKS, Lauren!) deliver my repaired BMW to my home the next day. Superb service and customer awareness! Sales is a ... read more

donk68's profile image
4 years ago

"Adrian Pena is a pleasure to work with. Every time I have..." Adrian Pena is a pleasure to work with. Every time I have worked with him he keeps me informed and is sensitive to fact that I am on a tight schedule. I could not have had a better experience thanks to Adrian for going the extra mile! 

conno2020's profile image
conno2020 
4 years ago

"Rhoel Gray took excellent care of me and my new x5. He..." Rhoel Gray took excellent care of me and my new x5. He kept me informed and solved my problem as quickly as possible. He really was extra pleasant and explained everything that was going with the car. I will definitely ask for Rhoel next time I bring my car in. Thank you Rhoel I appreciate your great Customer service! 

jenbonn33's profile image
jenbonn33 
4 years ago

"Adrian Pena went above and beyond to make our service..." Adrian Pena went above and beyond to make our service experience wonderful! He really took the time to go the extra mile to make us happy. 

Kathy Dasilva's profile image
Kathy Dasilva 
4 years ago

"George Donovan did an outstanding job of communicating..." George Donovan did an outstanding job of communicating with me throughout the experience I had getting a replacement fan blower for my conditioning unit of my BMW. George worked tirelessly to determine that the issue was covered under warranty. I appreciated George’s attention to detail and his promptness in returning my calls. I found George to be very knowledgeable and very professional in providing Customer Service. 

ellenwilliams4202's profile image
ellenwilliams4202 
4 years ago

"Chuck Griffith takes excellent care of my X5e. He is a..." Chuck Griffith takes excellent care of my X5e. He is a great problem solver and keeps me informed every step of the way. Thanks Chuck. Ellen Williams 

Rjacobsen2966's profile image
Rjacobsen2966 
4 years ago

"Everyone at Germain BMW was great. From the greeters..." Everyone at Germain BMW was great. From the greeters outside,the techs and Rhoel Gray,our advisor. He explained everything that was going to be done and the cost beforehand, so there were no surprises. 

Jayne's profile image
4 years ago

"Charles Griffith always takes care of my car and me. I..." Charles Griffith always takes care of my car and me. I have a spa and found that my one tire was always lower than the other tires and I called Chuck. He asked if I could bring it in and he will see what is wrong. I told him that I didn't know I had the problem and had no one to open my spa so I had to go to the spa. He told me to call him when I got to the spa and he would have someone pick my car up and he had the tires in stock if I had something wrong with the t... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,842 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.