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360 N IL Route 31, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
2019 Miata RF purchase The buying process was very easy! Our salesman Bob did not make us feel pressured in any way. Everyone was very helpful and the whole process went smoothly.
Fantastic and easy!! Tyler and Rich were the best!! It is my first car and we went in to see what your dealership had to offer for a good price! Tyler came right out and was the coolest dude ever. Told us about the Mazda 3 and almost instantly sold us on it because of the great price! He got all of our paperwork done with extremely fast and knew exactly what he was doing. Got us water and snacks. Overall one of the best customer service experiences in my life. Rich was fantastic as well and made everything super easy to unde... read more
Excellent dealer The car buying process was very quick and easy. Everyone we worked with did a great job from email exchanges to visiting the dealer. I highly recommend Anderson Crystal Lake.
Outstanding It was a very nice experience Michelle handled it very well and very well pleased with the outcome I would recommend coming to BMW in Crystal Lake to all my friends
I came in looking to test drive & now I'm a new owner!! Ethan Vance helped me with test driving multiple vehicles to find one best suited to me He did that and was awesome at explaining everything to me and answered all my questions and concerns
Excellent Service From start to finish, the process was very seamless. No issue to report. Heather and Michelle were excellent sales consultants. Tim was great putting all my concerns to rest. These are the reasons I would recommend this dealership and staff. Forever a BMW owner.
World Class Sales Service Bob Miller at BMW Mazda of Crystal Lake is a true passionate and very knowledgeable salesperson. Bob explained all mechanical and electronic components of a car in great details. I am sure he actually studied car manual. At the same time there was no pressure to make a purchase. After this visit we were shopping for Mazda CX-5 at several dealerships and none came close to professionalism we experienced at BMW Mazda of Crystal Lake. On the second visit, we asked for specific exterior, interior and en... read more
hassel free The purchase of my new Mazda was easy and I did not feel pressured. Was a pleasure to deal with all involved with this purchase.
Business response:
That is great to hear! Thank you so much for choosing us!
Product Genius Makes All The Difference My wife and I have been in the market for a new vehicle for the past 4 months. We are both incredibly sensitive to gimmicks and the disingenuous pleasantries of most car sales people, and so it had been difficult for us to trust anyone during the process. Then we met Heather. Heather was kind and extremely knowledgeable about her products. She took the time to get to know us and our needs. She was not pushy or over-eager. She answered each and every one of our questions thoroughly. Her... read more
Business response:
Thank you so much for trusting us! Enjoy your new vehicle :)
BMW has a 4.8 star rating with 764 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.