BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
Select a rating
Mymalea's profile image
Mymalea 
6 years ago

2019 Miata RF purchase The buying process was very easy! Our salesman Bob did not make us feel pressured in any way. Everyone was very helpful and the whole process went smoothly. 

Ryan Domka's profile image
Ryan Domka 
6 years ago

Fantastic and easy!! Tyler and Rich were the best!! It is my first car and we went in to see what your dealership had to offer for a good price! Tyler came right out and was the coolest dude ever. Told us about the Mazda 3 and almost instantly sold us on it because of the great price! He got all of our paperwork done with extremely fast and knew exactly what he was doing. Got us water and snacks. Overall one of the best customer service experiences in my life. Rich was fantastic as well and made everything super easy to unde... read more

Paul's profile image
Paul 
6 years ago

Excellent dealer The car buying process was very quick and easy. Everyone we worked with did a great job from email exchanges to visiting the dealer. I highly recommend Anderson Crystal Lake. 

ronedwardsrfd's profile image
ronedwardsrfd 
6 years ago

Outstanding It was a very nice experience Michelle handled it very well and very well pleased with the outcome I would recommend coming to BMW in Crystal Lake to all my friends 

Dgillis's profile image
Dgillis 
6 years ago

I came in looking to test drive & now I'm a new owner!! Ethan Vance helped me with test driving multiple vehicles to find one best suited to me He did that and was awesome at explaining everything to me and answered all my questions and concerns 

Rudy's profile image
Rudy 
6 years ago

Excellent Service From start to finish, the process was very seamless. No issue to report. Heather and Michelle were excellent sales consultants. Tim was great putting all my concerns to rest. These are the reasons I would recommend this dealership and staff. Forever a BMW owner. 

Mar's profile image
Mar 
6 years ago

World Class Sales Service Bob Miller at BMW Mazda of Crystal Lake is a true passionate and very knowledgeable salesperson. Bob explained all mechanical and electronic components of a car in great details. I am sure he actually studied car manual. At the same time there was no pressure to make a purchase. After this visit we were shopping for Mazda CX-5 at several dealerships and none came close to professionalism we experienced at BMW Mazda of Crystal Lake. On the second visit, we asked for specific exterior, interior and en... read more

rlniehaus's profile image
rlniehaus 
6 years ago

hassel free The purchase of my new Mazda was easy and I did not feel pressured. Was a pleasure to deal with all involved with this purchase. 

Business response:

That is great to hear! Thank you so much for choosing us! 

ChicagoBMWCouple's profile image
ChicagoBMWCouple 
6 years ago

Product Genius Makes All The Difference My wife and I have been in the market for a new vehicle for the past 4 months. We are both incredibly sensitive to gimmicks and the disingenuous pleasantries of most car sales people, and so it had been difficult for us to trust anyone during the process. Then we met Heather. Heather was kind and extremely knowledgeable about her products. She took the time to get to know us and our needs. She was not pushy or over-eager. She answered each and every one of our questions thoroughly. Her... read more

Business response:

Thank you so much for trusting us! Enjoy your new vehicle :) 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.