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BMW
- Automotive
- Crystal Lake, IL
About this business
Location details
360 N IL Route 31, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service. Professional Gale was a delight to work with. Courteous, professional. No high pressure sales tactics which I greatly appreciated. All staff friendly and helpful. Would highly recommend.
Great Dealer Great cars, close to home I thought the salesman, Bob Miller, was knowledgeable and did his best to help me get the car I wanted. Bob is not a pressurized salesman, easy to work with. The process did take 3+ hours though. I enjoyed looking at my future purchases while waiting. Went back a couple days after the purchase and Heather did a great job of teaching me the technology included with the car. She was very knowledgeable and a big help. I look forward to going back when needed.
Superb Service, Completely Satisfied The Team at Crystal Lake BMW was amazing, they found me the perfect car! I highly recommend anyone looking for a new car to stop by. They are committed to providing a positive customer experience combined with personal attention to every detail.
No pressure experience. Very informative. Awesome experienc Extremely easy to deal with. Super knowledgeable about all the vehicles and match my needs with the best priced car for me. Definately a customer for life. Great job Jason!!
Great dealership, Eric is awesome!!! Great experience buying my 2014 Mazda CX-5! Eric was very friendly,knowledgeable and helpful. He took his time going over every aspect of the car. No pushy,high pressure sales, he made me and my husband feel very comfortable. The whole process was smooth and painless. Rich in financing was great as well. Best car buying experience we have ever had. I highly recommend Eric, and BMW and MAZDA of Crystal Lake.
Traded in great shape 2015 Honda CR-V for a new Mazda CX-5. We hoped we worked enough on the difference between the 2015 and the new 2019 Mazda CX-5. The primary driver (my spouse really preferred this SUV over the Honda. The
Always easy... We have purchased our first BMW almost 2 years ago from this dealership and had the stress free experience with the transaction. It was smooth sailing from the sales to the financing. We were very satisfied with the service that we went back a day decided to buy another BMW. The service that we got this time is even better. The ease of the transaction, the warmth of our BMW genius Heather makes the experience fun. The financing manager Rich is also very easy to deal and explained the whole process simply. Anot... read more
Great Experience w/Eric! The first time I dealt with Eric was around 3 years ago when my lease on my BMW was coming up. I told him exactly what I wanted and he actually ordered my car I wanted prior to me even committing to taking it. He ended up getting me out of my other BMW lease (that I was going over on miles on) a couple months early without rolling any negative equity into the new lease and ended up getting a great deal on the new car. Now that my lease is coming up again later this year, I will definitely return to E... read more
Great experience! Eric made my first experience of buying a car both easy and enjoyable. He took the time to show us several cars and answered all of our questions. Eric is very professional and made me feel comfortable with the process. I would definitely choose this dealership for my next purchase.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 764 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.