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BMW

4.8

About this business

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
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Al c.'s profile image
Al c. 
6 years ago

Best service and staff within 100 mile radius of Crystal Lak My first time visiting Crystal Lake Bmw was amazing!!!!! ---------I recommend them to anyone with a BMW even if you're 100 miles away. -------- Their customer service from walking all the way to getting my car serviced was top-notch....... I was greeted by Michelle Who is in sales and I recommend her to anyone looking for a BMW or Mazda or any other car she has a great resources for any car brand and can find you the best deals around. Then sat with Heather who is ... read more

LaurenP's profile image
LaurenP 
6 years ago

Amazing experience This is my second time leasing from them and I will continue to come back time and time again! The process is so easy and everyone is extremely friendly and so helpful. I highly recommend them to everyone looking for a vehicle!!!! 

Traap's profile image
Traap 
6 years ago

530i lease upgrade 430i My 530i lease went full term. The team helped us custom order a new 430i. The experience was a pleasure. The entire staff made us feel welcomed and important. 

RedBud's profile image
RedBud 
6 years ago

Smooth Sale ing They had the X3 I wanted at a very attractive price. I was able to purchase a 2019 when I started out to acquire an older model. Well done BobMiller. Heather stayed past 5 pm to explain all the Bella and whistles on our new purchase. 

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Geri L 
6 years ago

Great Buying Experience First time at this dealership so was a bit hesitant. Wonderful showroom! Great service and buying process. Everything went smoothly. Would highly recommend! Finance Dept. was great to work with. 

Jeepster1's profile image
Jeepster1 
6 years ago

Wonderful car buying experience From start to finish, this was the best car buying experience I've ever had. Everyone took great care of us and I highly recommend. 

green-eyed lady's profile image
green-eyed lady 
6 years ago

Fabulous customer service After not purchasing a vehicle in a number of years, we began (and ended) our search at this dealership. We were greeted by Bob Miller, who subsequently spent the majority of his day with my husband and I. He made us feel comfortable, treated us like we were part of his family, and held our hands through the entire process. However, we cannot say enough about the caring, professional manner we experienced with everyone who was part of the process of us buying a vehicle; including the dealership mana... read more

Awal's profile image
Awal 
6 years ago

Wonderful to work with Everyone was very friendly and accommodating during the whole process and made buying a new car a painless experience . Looking forward to dealing with them while I own the car ! 

Bob's profile image
Bob 
6 years ago

Great Great service, absolutely fantastic people to deal with. They went out of their way to make us comfortable and treated us as if we were family. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.