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BMW

4.8

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Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
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Cisneros's profile image
Cisneros 
6 years ago

Outstanding experience! My wife and I had the best and most outstanding experience ever. We love our new Mazda6. Heather was amazing to work with and made the experience super fun and enjoyable. Thank you Mazda of Crystal Lake! 10 star! 

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aa_smit 
6 years ago

Very positive experience I would highly recommend choosing this dealership! I had such a great experience and it wasn't stressful at all! I walked out with the car I wanted but didn't think was obtainable thanks to the dedicated and compassionate staff members! 

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Happy1 
6 years ago

Amazing Dealership!!! Derek E, Derek G and Rich were awesome and very easy, not pushy in the slightest! By far the best experience Ive had in 30 years with a dealership. Definitely will be back! They were friendly and trustworthy and explained everything perfectly! Very, very happy here! 

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Zoom 16 Zoom 
6 years ago

The Best! The is a BMW / Mazda dealership so it was great to fine folks as knowledgeable in the Mazda product line as well as BMW. A Miata kindred spirit was what I was looking for and a kindred spirit is what I found. Thanks for making it pleasant and effortless. 

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PRM 
6 years ago

New Mazda I went to this dealership to get an oil change for my Mazda and I left the dealership with a new Mazda. I was looking for some info regarding a possible trade for a new vehicle and ended up getting such an excellent service from Jordan that I decided to purchase the vehicle on the spot. The whole process was smooth and without any pressure. Jordan was professional and helpful all the way. I would recommend this dealership to anyone. 

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Bri32hoop 
6 years ago

Great experience! Found Me the exact car we were looking for. They provided great service through the whole experience and we will definitely recommend them to our friends and family. Thanks to Gale and Michelle for all their help! 

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Nikolay K. 
6 years ago

Great pre-owned purchase experience! I purchased a pre-owned vehicle (non-BMW) from BMW of Crystal Lake and worked with Tyler and Derek. I drove the vehicle a few hundred miles a couple of days after the purchase and noticed a loud noise which was a bad front right wheel bearing. The repair was performed at a different dealer, and Derek agreed to work with me, and offer assistance on the repair. Good experience. 

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Gunter 
6 years ago

Outstanding Experience All-Around We have bought two cars from Bob Miller at BMW of Crystal Lake. Bob is the nicest sales person I have ever bought a car from in all of my years. Top-notch & very friendly! Really enjoyed my purchase experience! 

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Ron W 
6 years ago

First time BMW buyer, incredibly friendly staff Felt like family. Patient & informative throughout my entire purchase process. Not your typical mega-dealership, customer focused home-town feel definitely a plus for me. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.