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BMW
- Automotive
- Crystal Lake, IL
About this business
Location details
360 N IL Route 31, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
No pressure and very attentive James, Tyler and Derrick came together as a great team to help us with our purchase. They addressed any needs and concerns. The sales process was flawless and expedient.
Requested review I believe my salesperson was named Heather, she was knowledgeable and pleasant. She is scheduled to return my car and help me with the technology of my new (used) vehicle purchased. Finance person Rich was fine. I have had issues with this dealership in the past from previous purchase and am hopeful that future relationship will be smooth. Reviews and communication are not my forte 🧐 *** This form is requesting I respond to recommendation of dealership, will not process without checking the box, therefore I... read more
Amazing Tyler was amazing and helped me and my mom find and get the cars that we both wanted to get. Managers gave us pizza and talked to us as well. Overall excellent service.
Providing accurate and no pressure sales and service. From the day you purchase a car from this dealer, to the required or non-required services provided, they (the entire team) stand behind the customer to give him/her the feeling that you are not just a number. An absolute rarity in todays hectic atmosphere !
Love my Mazda We were looking for a Mazda MX5RF in a particular color. They went out of their way to find it. We are extremely happy with the vehicle. James and Bob were very helpful with the purchase. Bob also went out of his way to explain the workings of the infotainment screen and the other options we got on it.
Great Experience! I worked with Heather and she found exactly the car I wanted down to color choices. She is very knowledgeable, considerate and professional while keeping the process relaxed. Heather made us feel comfortable and listened to. The team of Derek, Heather and Rich made buying a car actually enjoyable!
Excellent customer service My sales rep was Heather, she did awesome and worked so hard along with the manager to get me the vehicle I wanted, highly recommend it go with heather she's great 👍🏽
Very helpfull team. Awsome experience That was one of my best experiences buying a car. The quote I was given was exact to the penny- no surprises, no hidden costs. Jordan- a very bright young man promptly responded all my questions and was straight to the point without wasting any time. He did everything possible to accommodate my specific needs regarding the color and trim. Overall fantastic service. Very highly recommended. Keep up the great work guys......
Excellent service! I was looking for a newer vehicle so I can hand down my 20 year old Buick Regal to my son. From the moment I stepped foot in the dealership, I felt like family! from the sales staff up to management everyone was kind, happy and friendly. Customers that where being helped by other sales members where always acknowledged from other staff members with a simple hello and a smile. Everyone there cares and is involved to make your visit to be as pleasurable and easy going as possible. Buying a vehicle can be a h... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 764 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.