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BMW

4.8

About this business

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
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Bmwbill's profile image
Bmwbill 
6 years ago

Eric was great and very informative and professional Eric was the best helped me with all information and was very transparent. Would recommend him to all my friends and family. I will tell all my coworkers. 

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Khusser 
6 years ago

Great experience The people, Erick, Tim, and Michelle were fair, easy to deal with, and it was a smooth transaction. I received an excellent product at a great price and would highly recommend this dealership. 

Wright's profile image
Wright 
6 years ago

A special employee Eric is a great sales person with special attention to details and customer satisfaction. We would definitely recommend you dealship because of Eric pedersen. We are 110% satisfied. 

What youknow's profile image
What youknow 
6 years ago

It was a great experience. We had Eric Pedersen as our guide,he is very informative and knows his vehicles. He showed us what we were looking for and made other suggestions as to what else would meet our needs. We had fun which is rare when looking for vehicles. Best part was it didn't take all day! 

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Joey123 
6 years ago

Wha auto buying should be I had a pleasant purchasing experience from beginning to end and would definitely look to do business there again. James from sales was a great, I never felt rushed or pushed into making the transaction. 

Kathyconnlly57's profile image
Kathyconnlly57 
6 years ago

Happy and helpful Went in looking to get into a Cx-5. I met with Tyler at the dealership and he showed me a vehicle with everything I asked. Did an amazing walk around to show me the features. The manager Derek greeted us and gave us a fantastic deal on the vehicle I fell in love with. We then met with rich in finance and he got us a great extended warranty and lowered our payment and interest rate. They worked with me with no haggling. Would recommend to all my family and friends. 

Anto123's profile image
Anto123 
6 years ago

I purchased an X6 that I was leasing previously. I have utilized this dealership numerous times. Not perfect, but always checking to see how they can improve. I have leased and purchased cars almost exclusively over the past 11 years. 

kcozz21's profile image
kcozz21 
6 years ago

BMW in Crystal Lake The facility looks nice. The grounds were clean, except for the piles of dirty snow, which the dealer did not cause. The inside was well maintained. The salespeople did not pressure me too much. They mostly let me look around on my own. 

6-SpeedSally(Manual)'s profile image
6-SpeedSally(Manual) 
6 years ago

Eric is the Best! Having bought a Mazda CX-5 from BMW and Mazda in Crystal Lake through Eric back in 2015, when it was time to purchase a second vehicle, we knew where to go. Eric is friendly, easy to work with, and goes the extra mile for his clients. The Mazda 3 we were looking for had quite specific features, and Eric was able to find the perfect vehicle for us at a very fair price. This Mazda dealership makes car buying easy. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.