BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
Select a rating
Chuck's profile image
Chuck 
7 years ago

Chuck Stefik Vehicle was brought in for diagnostic after which water pump replaced. Got home had leak. Service mgr. Sent a tow flatbed for car back to dealership. Veh delivered back to house by serv. Gm and mechanic. Was excellent accomadation and customer service. Am very pleased. 

Ampearce's profile image
Ampearce 
7 years ago

Excellent experience! We recently purchased a 2018 Mazda CX-5 at the Crystal Lake Mazda/ BMW dealership. Everyone was wonderful to work with from our client advisor, Bob Miller, to Rob Jacobus from the service department, the sales manager, and finance manager. They made the process quick, easy, and seamless. We felt that they actually had our best interest at heart and immediately followed up with each interaction we had with them. They were also extremely helpful in explaining the features of the vehicle and even offered a... read more

Ric's profile image
Ric 
7 years ago

Great Car Buying ! I just bought my second car from Bob Miller! Can't say enough good things about my experience buying from Bob, Sales manager Fabian, and everyone at this dealership! 

Chips1105's profile image
Chips1105 
7 years ago

Wonderful experience, obsessed with our new car! Bob Miller and the rest of the team were fabulous to work with. He was informative and friendly through the entire process. We stopped back in about a week later and both Bob and Rich remembered our names which impressed me. We are extremely happy with our purchase. I will absolutely recommend family and friends and well as return when it???s time for my next car. 

Marty's profile image
Marty 
7 years ago

Easy to do business Easy to conduct business, price was fair and received a quality vehicle. Bob Miller did a nice job as well as Derek Gruendemann Thank you 

BMWgrl15's profile image
BMWgrl15 
7 years ago

Best Experience buying ever had The warmth and friendliness of this dealership made for the best car buying experience I???ve ever had. Tyler did an excellent job listening and getting to know what exactly I was looking for then matched me with the perfect match right in my price range too. Because I live a bit of a distance away they helped me do as much pre-paperwork as possible in advance so I could minimize my time waiting for them to process it when I came in. Everyone in the showroom was extremely friendly when I was t... read more

Point2mach's profile image
Point2mach 
7 years ago

Many excellent transactions This is a very straightforward, low pressure dealership. Gale Ekern is very interested in getting the right car to make you happy. He is very knowledgeable and experienced with BMW. 

MimiR7's profile image
MimiR7 
7 years ago

An Amazing Team G.M. Dan B has an amazing sales team!!!...???..Michelle C. is wonderful, kind, friendly and helpful. Fabian B, sales mgr, will go out of his way to find you just the right vehicle...Heather is helpful..I had the best car buying experience with this team!! 

cootie03's profile image
cootie03 
7 years ago

amazing Great people at the dealership and will bend over backwards to help you out! Everyone was very nice and found my exact car I wanted within a day. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.