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BMW
- Automotive
- Crystal Lake, IL
About this business
Location details
360 N IL Route 31, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great Service Very friendly and timely personnel. Always wash the car, which I appreciate.When asked a question about my model vehicle they referred me to the BMW genius app. This was very helpful.
Great Sales People No pressure. Answered all of my questions. Got answers to all of my questions. Will definitely recommend the dealership to friends.
Anderson BMW is GREAT Honest, friendly people. I very good deal on the new X1. Will recommend to our friends. Easy transaction, very helpful with all the new car controls.
Great service Derek always treats you like you are a friend. He is so easy to talk to. He explains the work that needs doing and does not pressure you into having it done immediately if you feel you cannot do that.
Awesome Service The Bagels and cream cheese. The friendly guy at the service counter, Derek Cogdill. I dont know what else to say so I am taking up the rest of my words
Excellent service and easy maintenance appointment Easy scheduling, nice waiting area, able to work because of wifi, everything explained and listened to questions to address needs of the service
J Gutt Professional courteous Staff both in New Sales and Financing. Knowledgeable Sales person that knows product. They saved me both time and money.
Service The porters were very friendly, polite and courteous. The service writer was very attentive and listened to what I had to say.
Business response:
Tina, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at BMW of Crystal Lake! If there is anything else we can do for you just give us a call! Paul Vance | General Manager | 888-643-8117
Great service, Great dealership! The overall expertise of my service advisor was outstanding. The professional manner in which my car was handled. The friendly and courteous way I am always treated. Derick Codgill is the best service professional I have ever dealt with! Thank You!
Business response:
Darwin, thank you for the awesome feedback! You're right, Derick is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Best, Paul Vance | General Manager |815-455-9600
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 764 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.