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360 N IL Route 31, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service Gale was very patient with us and explained everything thoroughly! You can tell he is passionate about his work and very knowledgeable.
These guys know what they are doing! Derek and Mark are awesome!!! Everything done and completed in a timely manner. Washed my car and it looked good as new!!
Friendly, professional team. Friendly, professional team. Answered all my questions and informed me of all the options on my new car. Even called me later that day to see if I had any questions or concerns.
Ultimate Dealership Derek in Service is the man, nothing to worry about when your ride is left with him. Car rides and drives like new.
Repair for a Lady No pressure to get things repaired other than what I came in for. Provided correct amounr of time for repair. Derrick was pleasant and prfofessional.
Smaller BMW Dealer with a more personal atmosphere Derek is Great! I am obsessive with my car and he takes the time to talk to me and listen to my questions and concerns. He always is straight forward and has such detailed answers. So Helpful for someone like me who likes to do a-lot of the less technical work on ones car. Brakes are much more responsive after the fluid maintenance was performed. Car came back looking great!
Service visit Mark and all the service managers demonstrate keen sense of customer service and professionalism. I always feel like my car is in good hands.
Great, friendly service The staff were all very friendly and helpful. i also liked that I didn't have to wait. Facility very clean and well kept.
Great service, knowledgeable and friendly staff Great customer service and product knowledge. After the scheduled service, on the way home, the car performed in a manner as if I drove it right off the showroom floor. The professionals at the Anderson Crystal Lake service department take great care and pride in their skillful work...and it shows.
BMW has a 4.8 star rating with 764 reviews.
BMW is open now. It will close at 9:00 p.m.