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BMW
- Automotive
- Crystal Lake, IL
About this business
Location details
360 N IL Route 31, Crystal Lake, IL, 60012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Painless Bob was a great Salesman to work with. Very personable and not pushy at all. The entire transaction was fairly quick and painless.
Excellent service, great team. The service was excellent as usual. The team is great and a pleasure to work with. I loved the ease of communication and updates via text.
Great staff to go along with a very nice facility. The professionalism shown by everyone I had contact with, especially Tim Smith was a determining factor. Everyone acted like they really wanted my business and all went out of their way to try and accommodate my wants and needs. I've bought many vehicles during my life and this was the best experience I've ever had.
Quality work - done on time. The work was done on time and my car was presented cleaner than when it arrived, which has not always been the case in the past.
209,000 miles on my 535i, and running like a charm The service rep's availability was great. They anticipated my needs from my vague voicemail and called me back with exactly the information and solution I needed.
Warranty maintenance Was done very fast even with car wash. Person who took my car was careful to get my name right.
Excellent Service Department I was able to get a service appointment the same day for a new battery. The service waiting area was nicely appointed and comfortable. Everyone I came in contact with was very pleasant and helpful.
BMW service I called, they were concerned and addressed the problem as quickly as possible, offering me a loaner car if necessary.
Got a great used 335d! Everyone courteous and friendly, lots of helpful information, thank you! Really glad to get to talk with your service manager!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 764 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.