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BMW

4.8

About this business

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
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Sameena J's profile image
Sameena J 
7 years ago

Awesome experience :) We recently bought a new SUV from these guys and could not be happier :) Tyler McMillin was our sales rep and he is awesome! He was well-informed, gave us lots of personal space to discuss our options, and we never felt pressured. He took the time to show us all the features of the car we were interested in. He pays a lot of attention to detail. His manager, Derek, was also very personable and very amicable to work with. After our initial visit, Tyler stayed in touch via texts but we never felt like he ... read more

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DDNKD 
7 years ago

Long Distance After contacting the dealership from Sioux City Iowa, 442 miles away, I was impressed from the first contact. Being so far away and not being able to see the truck personally, I asked for better and more detailed pictures, done! Nest I asked several other questions concerning the truck, answered in a timely manner. They even picked me and the wife up from the airport in Chicago, and drove us to the dealership, so see the vehicle. Every bit of this experience was delightful and very well done by Kent and the who... read more

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Playa2107 
7 years ago

Got another great car with great service I have been with Anderson BMW in Crystal Lake Il for about 18 years, on my 7th BMW some convertible some sedan with them. I have always been treated with the best excellent service since day one. Just picked up my new "TOY" convertible 2 weeks ago for my 50th birthday and was working with Bob Miller and may I say he is a man with great customer service and a pleasure to work with, as is all of the staff. You will continue to have me as a customer for a very long time. I will always re... read more

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KKA687 
7 years ago

Happy to join the Mazda family After looking a couple dealerships, I was happy I chose Anderson to work with for my first Mazda purchase. It was great to meet and work with Bob. Helped me see different options with the CX-5, ultimately settling on the best choice for me. Including adding some options which Jeff arranged and had completed in no time at all within the next week. I am loving my new vehicle more every day and am happy I chose to switch to Mazda! 

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krb 
7 years ago

Outstanding experience Bought an X1 from Bob Miller. Great service and professionalism. My husband flew to Chicago and Bob picked him up and took him to the dealership. Bob has been great throughout the process including post-sale. 

CE's profile image
CE 
7 years ago

Great experience in Crystal Lake Arrived at the dealership already having agreed on a vehicle and target price. Did not get the run around and they honored the quote they gave me with no further haggling. Everyone we dealt with was polite and respectful, even on a busy day like was the case when we were there. Overall a pleasant experience and would not hesitate to recommend. 

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Brendan 
8 years ago

Worked hard for me I just leased a new Mazda3 from this dealership. They worked hard to find the best lease offer available and to get me approved for a lower payment. The other huge win was how quick the process was. We worked out the pricing before I got to the store and when I went in to finish the deal I was in and out in an hour. The longest part was when they took the car to get it detailed and filled the tank. 

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Bailey Lazar 
9 years ago

new car About 2 years ago we bought a m3 from them and they were so nice and very much a pleasure to work with. 

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Marianne 
9 years ago

Great Service I did not buy my vehicle from this dealership but they treated me as if I did. Friendly staff, quick diagnosis and they washed my car!! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.