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BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience at Elmhurst BMW My sales person, Eugene, was a pro from start to finish...very helpful and made the process very smooth.
Business response:
Joe, we would like to thank you for your positive feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. Be sure to like or follow us on Facebook and Twitter to stay connected with special events and deals. Regards, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great Service, Fast Service, Nice Waiting area The service advisor was very nice and explained things well. The waiting area was clean and comfortable and the wireless worked.
Business response:
Patricia, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional service. I am extremely happy to hear that we were able to achieve this value with you and that you enjoyed your stay at our dealership. If you have any further questions about the work that was done, please feel free to contact us. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great Dealership Great people from sales to service. I currently have two BMW's from Elmhurst and will buy more in the future because everyone is nice and easy to work with.
Business response:
Scott, I sincerely thank you for going out of your way to write this review about our dealership. We aim to satisfy every customer that comes in the door, and the fact that we are continuing to do that is really great to hear. Please come visit us if you need anything else, be it service or sales. Be sure to surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great service and employees Bill was very efficient and professional. He called me as needed to keep me informed of my car's status. Excellent service, and I plan to return in the future.
Business response:
Thank you, Christopher, for using our service department and for leaving us an amazing review. We are ecstatic to know that we were able to address your concerns, and that you enjoyed the reminders and updates regarding your vehicle. Thank you for entrusting Elmhurst BMW with your vehicle service needs. Let us know if there is anything else we can do to assist you. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Worth the trip! The personal attention the salesman, Michal Bianche gave us. He spent a lot of time showing and explaining all the options offered . He was patient with us and we never felt pressured.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Be sure to visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Best Regards, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great Service!!!!!! Lidia went out of her way to make sure I was happy. Long story short, I ordered a BMW M4 and BMW totally drops the ball on this order process. This was by far the most irritating ordering process, to no fault of BMW Elmhurt, but the ordering process in general. My order kept getting pushed back. When I informed Lidia that it came to the point where I needed the car very soon. She found one that had the specs I needed, and got it from out of state to her dealership. She even came in on her day off to compl... read more
Business response:
Congratulations on your new vehicle and thank you for taking the time to write about your experience. It is magnificent to know that Lidia was able to provide you with the personalized and knowledgeable service that Elmhurst BMW is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next visit, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
I bought my first car, and enjoyed The sales are quite busy even during the weekend. They don't take much time on persuading you to buy, but provide the informaiton all you need and a best price that can tell the value themselves. So anyway, I enjoyed the process, and tested drive my car, and drived it back home all within one afternoon.
Business response:
We are very pleased to hear that you had such a pleasant experience with us. We want to thank you for taking the time to come see us and are always appreciative of having great customers to work with. Be sure to visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Janet Stimson Michal was very attentive and we appreciated how much time he took with us, explaining the X3 and all it offered . We never felt rushed or pressured. He is a great asset to BMW.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Be sure to visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great Buying Experience The sales experience was extremely easy and comfortable. I truly feel like I recieved s fair deal and am very happy.
Business response:
Thank you for taking the time to write about your experience with us, Victor. At Elmhurst BMW, we work very hard to provide each of our guests with a personalized and comfortable experience. I am happy that you enjoyed your time with us. Congratulations on your purchase. Do not hesitate to contact us if there is anything else we can do for you. Also, check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.