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BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great buying Experience My sales guy Dave Hubner was great. Extremely knowledgeable but not pushy. He helped me pick out all the options that I wanted on my new X5. I love my new X5. I really like the dealership.
Business response:
Robert, I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car-buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer and we are glad that Dave succeeded in doing so. I hope you enjoy your new X5. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Bill... read more
Great service Bill the service advisor is amazing to work with. He is the reason why we bring our car to this particular dealership
Business response:
Cristina, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bill was able to deliver top-notch work for you. Please continue to visit us whenever you have questions, and we will continue to provide great service. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
great service, friendly people prompt service, friendly people, clean, nice waiting area and Scott and Korey always helpful and always gets me a loaner for the day or two
Business response:
We love hearing from our customers, so thank you for taking the time to write this glowing feedback, Charlotte. It is wonderful to hear that Scott and Korey were able to provide you with a great experience. We really appreciate this feedback, and we will share it with them. Thank you, and if you have other automotive concerns, do not hesitate to inform us. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag... read more
Efficient, professional service I have purchased many vehicles from the Elmhurst BMW Westlake dealership and have always dealt with Dave Hubner. He is always very professional and fair. I will continue to recommend Dave and this dealership to others.
Business response:
On behalf of Elmhurst BMW, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Dave is a valued member of our team and it is a delight to know that he has helped to proudly represent our dealership throughout your purchases. If you need any assistance regarding your vehicles, please feel free to contact or visit us. Also, be sure to check our Facebook and Twitter page for the latest exclusive deals. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.c... read more
Great service Bill Wright treated me like a long lost friend! Very professional and personable. Service was performed on time while I waited. Nice waiting room area. Enjoyed the newspapers and magazines.
Business response:
Thank you so much for this great review, Stephen. We try to create a friendly and professional experience for all of our customers. The fact that you received a professional and personable service is a reflection of what we strive to do. We are delighted that you also enjoyed our facilities. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Awesome Service Scott Corbin did an extremely good job. Would recommend anyone I send there to talk with him. Cory has done a great job with his service staff . Well run operation
Business response:
Thank you for the excellent review, Paul. It is great to know that Scott and Cory were able to show you the outstanding work we strive to provide all our guests. We are proud of their dedication to excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great service and great communication Easy to get a loaner car and Bill communicated perfectly on the additional work needed to be done. As expected it was a good experience.
Business response:
Thank you Michael, for taking the time to give us positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Bill was able to assist you effectively. We hope that you will share your experience with friends and family. If you have other car-related concerns, please do not hesitate to let us know. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Not the stereotype I very much liked my sales person, Louie Christopher. I have never dealt with a car salesman that was less like the stereotype-no high pressure, obviously enthusiastic about the product, genuinely concerned that I would like my car and eager to help me learn all about it. I felt very comfortable in your showroom and with Louie.
Business response:
Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that we were able to meet your automotive needs. At Elmhurst BMW, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Best in the business Once again, Bill Wright did an excellent job setting up my appointment, addressing the recall issue and service required on my 2013 328xi. He also anticipated a couple of issues that would have to be addressed in the next few weeks and took care of them as well.
Business response:
We are so glad to have had the opportunity to work with you once again, Michael. Thank you for taking the time to let us know how we are doing. It is a point of pride that we do everything we can to offer the highest-quality service and repairs. We are dedicated to making sure our service team does everything they can to make you feel welcome and supported during your visits. Bill exemplifies our commitment to customer service and were happy he was able to help you with your repair needs. If there is anything we can do to he... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.