This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Elmhurst, IL
About this business
Location details
466 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased Certified Car Eugene Royfe communicated with me both via e mail before I came in and while I was at the dealership. The financing/signing papers was seamless.
Business response:
Thomas, we are pleased to read about your wonderful time working with Eugene. We work very hard to ensure that each of our guests enjoy their visit at our dealership by delivering a welcoming and seamless experience. Thank you for choosing Elmhurst BMW and congratulations on your new purchase. If you have concerns regarding your new purchase, feel free to contact us. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
great service! Showed up unannounced and Joel took care of me as if I had an appointment. Great employee and representative for BMW service.
Business response:
Thank you for this excellent review, Dean. We are pleased to know that Joel helped you service your car. It is so great to hear that you were satisfied with your visit. We look forward to giving you the same great service next time we see you. Take care and happy driving. Also, do check out Facebook and Twitter for exclusive content and deals. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Great Service Scott was extremely helpful, getting me in without an appointment, after my car needed to be jumped, and also providing me with a loaner. Thanks!!
Business response:
Thank you for the excellent review, John. It is great to know that Scott was able to provide you with excellent and personalized service. We hope you enjoyed your time with us. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Quick process We didn't have to wait around. The salesperson had everything ready. We were able to take a test drive and our trade-ins were looked at promptly. Michael was also very knowledgeable about the car we purchased.
Business response:
Thank you for taking the time to write about your experience with us! Here at Elmhurst BMW, we work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Regards, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
All around Great Dealership This is my family 3rd car from your dealership and your dealership make us feel like we are part of your family.
Business response:
Firstly, I would like to thank you for your loyalty to our dealership, William. Secondly, thank you for taking the time to write this review. We aim to turn every person that visits us into a repeat customer and to let them feel that they are part of the family. Please continue to visit us whenever you have questions, and we will continue to provide great service. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Pleasant purchasing experience, no pressure Matt was very knowledgable about BMWs, including the particular model and year I was searching for. He was very pleasant, and at no time did he make us feel pressured to make a decision
Business response:
Nancy, it was a pleasure to read about your experience with Elmhurst BMW. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It is delightful to know that Matt was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. If you have other automotive concerns, please do not hesitate to let us know. Be sure to visit us on Facebook and Twitter for access to our unbeata... read more
Great service and very helpful Very friendly and helped resolve a problem with my tire and wheel. Nice people and super helpful. And went out of their
Business response:
Thank you for taking the time to write about your experience with us, Andrew. At Elmhurst BMW, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to resolve your automotive concerns. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Bill Pfeffer - GM - Bpfeffer@eagbmwjag.com
Efficient Service Everything... ease in making the appointment... customer service personnel immediately available upon my arrival... service personnel completed the work within the the time promised...
Business response:
Edward, your review truly made our day! It's our mission to accommodate customer's automotive needs in a timely manner, and I am proud to know that this was achieved during your visit with us. Thank you for your business, and come back and visit us again. Sincerely, Bill Pfeffer - GM - Bpfeffer@eagbmwjag.com
Friendly, courteous, they do their absolute best. They always act professionally and expediciously to take care of my vehicle and treat us with total respect, they are the best in the Chicago area for quality of service.
Business response:
Larry, thank you for your kind words. We feel our service department is what makes Elmhurst BMW special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with the work that was done. We look forward to seeing you for your next service appointment. Also, check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Bill Pfeffer, GM Bpfeffer@eagbmwjag.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,364 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.