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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
David Nank made the leasing experience oustanding. He addressed every question and found us the vehicle we were looking for. I would recommend that anyone looking for a new car should talk to David.
Business response:
Thank you! David is a true professional.
This is our 3rd BMW from Erhard and we are extremely pleased with both the sales and service experience. Chen makes our service visits a real pleasure and Mike and Kevin put forth a lot of effort to insure that we were very pleased with our recent purchase. Thanks Guys!
Business response:
Thank you for continuing to be a client and thank you for your kind words. Chen is awesome!
After being shown total disrespect in one dealership ("You don't want to buy that car. Why on earth do you want to buy a diesel?") and ignored by another - wouldn't answer repeated simple questions, such as "How do the discounts work?" I decided to try Erhard. What a different experience. Sabrina Rolle - the salesperson I encountered there - was terrific and very knowledgeable. She answered all questions with confidence and a smile, was totally no-pressure, and made the experience happen easily, quickly, and painlessly. She ... read more
Business response:
Thank you so much. It was our pleasure to assist. Enjoy your new vehicle.
Ron is very knowledgeable about the BMW products and a great guy to work with. He went out of his way to accomodate my vehicle purchase!
Business response:
Thank you! Ron is awesome.
The folks at Erhard do a fantastic job at making the car buying experience pleasant, easy and enjoyable. I was treated respectfully and honestly by everyone from my salesperson to the general manager.
Business response:
Thank you so much for your kind words!
very friendly personal, excellent exibits,the sales staff very knowleadgeble,regarding new cars,innovations.The receptionist always helpful and located in a right place to greet the customers. The dealership is clean and bright. The waiting area is well furnished.
Business response:
Thank you! We think David is pretty awesome too.
I have had BMW's for most of my driving life. I've never had the service and care that I have since I found Erhard. They are always available when I need service, their sales and service people are top of the line. Most of my family now drive cars purchased from this dealership because they are top rate. Thanks Erhard and all of your hard working sales and service people!
"I usually have a good experience here, but they didn’t..." I usually have a good experience here, but they didn’t vacuum out my car even though I specifically requested for them to do so
Business response:
We are disappointed to learn of your experience here at Erhard BMW of Bloomfield, but will take this opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
"I found the service advisor very dishonest. He charged me..." I found the service advisor very dishonest. He charged me $950 for a pair of break pad. He changed break flued without my permission and charge me $500 ! I never go anywhere near that dealership again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.