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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

9631 Hickman Road, Urbandale, IA, 50322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,438 reviews
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kheitz's profile image
3 years ago

Want to thank Tyler, Wade, and Roger for making the car buying process very easy. There was no haggling. No “let me talk to our manager” at all. They listened to our needs and delivered. They exceeded any and all expectations. Your professionalism and meeting our needs has not gone unnoticed. We are pleased to remain in the BMW family. 

kheitz's profile image
3 years ago

"Want to thank Tyler, Wade, and Roger for making the car..." Want to thank Tyler, Wade, and Roger for making the car buying process very easy. There was no haggling. No “let me talk to our manager” at all. They listened to our needs and delivered. They exceeded any and all expectations. Your professionalism and meeting our needs has not gone unnoticed. We are pleased to remain in the BMW family. 

Becky Pi's profile image
3 years ago

"Carson Thomas was awesome to work with. He knew exactly..." Carson Thomas was awesome to work with. He knew exactly what I needed. Carson is a delight. Roger Crook was so pleasant and helpful. I was able to bring home my new vehicle right away. My smile has not left my face!! Recommend BMW of Des Moines and ask for Carson Thomas. 

X5 Anthony's profile image
X5 Anthony 
3 years ago

"Carson Thomas, Roger Crook and the staff that helped us..." Carson Thomas, Roger Crook and the staff that helped us were fantastic. Carson was extremely knowledgeable about each vehicle we looked at and test drove. He was patient, listened and answered all our questions. He took the time to show us all the features of each vehicle and when the purchase was complete he took the additional time to help me setup the vehicle to my preferences. We couldn't have asked for a better experience. 

faberra's profile image
3 years ago

"I worked with Cherie to purchase my BMW 535. I saw the..." I worked with Cherie to purchase my BMW 535. I saw the car online and called her to help me facilitate the purchase and shipping. It was my first time buying a car without test driving. My experience with BMW of Des Moines and especially Cherie was absolutely outstanding. She was very responsive to all my inquiries, was able to expedite my credit application and shipping process. I ordered the car to be delivered to Northern Virginia and it arrived in less than a we... read more

genevievejoanne's profile image
genevievejoanne 
4 years ago

"Calvin was so great to work with. He seemed to genuinely..." Calvin was so great to work with. He seemed to genuinely care about his customer and made the process fun with his playful approach to work. This was above and beyond general expectations of being knowledgeable, communicative and prompt, all of which he met easily. Kiera was great to work with too. I appreciated the clear cut way she laid out information for decision making as well as the positive attitude she brings to the table. Thanks for the great experience B... read more

Solomon Thorpe's profile image
Solomon Thorpe 
4 years ago

"I have purchased multiple new BMW's from the dealership...." I have purchased multiple new BMW's from the dealership. Ira, my sales person, has done an excellent job on always providing top tier service and passing along his excitement for the brand. The sales managers and G.M make things very easy to continue to do business there time after time. 

jotto's profile image
4 years ago

"It was an absolute pleasure to deal with Susie, Steve and..." It was an absolute pleasure to deal with Susie, Steve and the entire crew. From placing the order to keeping me posted throughout the process to the effortless delivery, the team was flawless. Susie, in particular, brought a genuine, caring approach without any pressure to create a pleasant leasing experience. 

Angie D's profile image
4 years ago

"This dealership treated me like a person and respected..." This dealership treated me like a person and respected the amount of research I had done. Roger, our salesman, shone out - he didn’t talk down or act like I was just a mark to be upsold. Everyone was fantastic and others even stopped by to chat during our paperwork process - it truly was a welcoming and respectful experience. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,438 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.