This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Urbandale, IA
About this business
Location details
9631 Hickman Road, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Awesome Experience" Kudos to Ira Booker who helped us throughout the process. His attitude of working with us, the buyer, showed his passion and interest in the customers. Great guy! All of the staff was pleasant and great to work with. We would recommend BMW/DesMoines to anyone that wants a great experience purchasing an BMW.
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Tyler Van Weelden- General Sales Manager
"great experience with Ira Booker " Ira, met with my son to help him get his first car that he would pay for himself. Ira and the staff did a great job to get him an affordable option. Ira, treated us with great professionalism and respect. He was friendly and stayed in touch and patient for over a week! He did a super job and my son is thrilled with his new BMW.
Business response:
It is great to know that we were able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Tyler Van Weelden- General Sales Manager
"Ira B Is the BEST" Ira Booker was excellent in helping me get what I needed for my new vehicle. He was efficient in working with me and making me feel valued as a customer. He was professional and friendly to both me and my 11-year-old son.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tyler Van Weelden- General Sales Manager
"Great people to work with when buying a new car. They..." Great people to work with when buying a new car. They made you feel like you’re part of the BMW family. Ira was a great salesman
Business response:
Thank you for your great review! We're glad to have Ira on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Tyler Van Weelden- General Sales Manager
"Top Notch Dealership" I have dealt with many car dealerships in central Iowa and I found BMW of Des Moines to be top notch. Staff, especially Ira Booker's knowledge of the products is phenominal. What a joy it was to find someone who is passionate about what he does. The service I received was over the top!
Business response:
Lithia BMW of Des Moines would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Tyler Van Weelden- General Sale... read more
"Quality Service" I like the quality of work done. My car looks brand new! I appreciate the kindness shown by arranging transportation after dropping my car off for service and for pickup when detailing was completed.
Business response:
Thank you for the feedback! We are happy to hear about your positive experience at Lithia BMW of Des Moines, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Kiera Harris- Service Manager
"Service is always fast and friendly. There is never any..." Service is always fast and friendly. There is never any drama as to communicating what is needing repaired and there is never any pressure with the upsells, etc.
Business response:
Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Kiera Harris- Service Manager
"Our experience was second to none. Ira was tremendously..." Our experience was second to none. Ira was tremendously helpful from start to finish and we couldn't be happier. I would highly recommend both Ira and Des Moines BMW.
Business response:
Thank you for the feedback! We are happy to hear about your positive experience at Lithia BMW of Des Moines, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Scott Long- General Manager
"Ira was fantastic to work with! We had an incredible..." Ira was fantastic to work with! We had an incredible experience at BMW of Des Moines thanks to him! We would highly recommend this dealership.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,438 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.