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BMW
- Automotive
- Urbandale, IA
About this business
Location details
9631 Hickman Road, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Ira Booker has sold me two vehicles this year. Both..." Ira Booker has sold me two vehicles this year. Both experiences were painless and the best two cars buying experiences i have ever had. Ira is always polite, professional, and comfortable to transact with. Never felt pressure or rushed. When you are ready for your next vehicle be sure to ask for Ira. You will be happy you did.
Business response:
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, Tyler Van Weelden- General Sales Manager
"Best experience I've had in car buying. They didn't have..." Best experience I've had in car buying. They didn't have the model I was looking for so Tyler brought in his own vehicle of this model so we could test drive it. Didn't have the car in that model available and couldn't find exactly what we were looking for from other dealerships so they ordered a new one from the factory. When the vehicle arrived, they did everything possible to keep us from waiting around the dealership. Application was completed over the phone b... read more
Business response:
Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Tyler Van Weelden- General Sales Manager
"The staff is very personable. The customer service was..." The staff is very personable. The customer service was top shelf! Ira Booker was very patient as he worked to find the right vehicle for us. Thank you again!
Business response:
Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ira went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Tyler Van Weelden- General Sales Manager
"I had the most fantastic experience from start to finish...." I had the most fantastic experience from start to finish. I had been searching for a car for weeks and finally found exactly what I wanted. Carson was absolutely amazing!! He answered all of my questions and sent several pictures of the car to me since I am from out of state. In the midst of planning a funeral and memorial arrangements for my boyfriend's grandma, Carson did everything he could to make the entire car buying process easier, including having it driv... read more
Business response:
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Carson and the rest of the BMW of Des Moines team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Tyler Van Weelden- General Sales Manager
"I have worked with Tony Kapsch for probably about 20..." I have worked with Tony Kapsch for probably about 20 years and there is a reason why I keep coming back. Tony always goes above and beyond to make sure I am pleased with our deals and the follow-up service. I would highly recommend Tony to anyone looking for a new BMW.
Business response:
We cannot thank you enough for your wonderful review of Lithia BMW of Des Moines and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tyler Van Weelden- General Sales Manager
"Ira G Booker of BMW DesMoines was anabsolute pleasure!!..." Ira G Booker of BMW DesMoines was an absolute pleasure!! He was knowledgeable, professional, and very personable! Shopping for a vehicle, Ira is your guy!
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tyler Van Weelden- General Sales Manager
"Our car buying experience went so smooth with Dalton..." Our car buying experience went so smooth with Dalton Matt. He went above and beyond and we love our new car. Definitely will be back.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Tyler Van Weelden- General Sales Manager
"We purchased a pre-owned BMW last week from Dalton at the..." We purchased a pre-owned BMW last week from Dalton at the dealership on Hickman Rd in Clive. Dalton was great to work with; knowledgeable about the two cars we were interested in purchasing and attentive to our questions. He was helpful working with the management to determine pricing and followed up with post-purchase arrangements to schedule an appointment with the BMW Genius. We’re very happy with our purchase and the experience of working with Dalton.
Business response:
Thank you for leaving us this review, Ginni. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Tyler Van Weelden- General Sales Manager
"Tyler Vonnahme treats you like family" Outstanding experience. I highly recommend Tyler Vonnahme. I saw an X5 Edrive pop up on the website and drove over from Nebraska to buy it before it even hit the lot. Experience during the sale was excellent, everyone I worked with was super nice and treated me like family but Tyler really blew my socks off after I drove it home. He's always there to answer my questions or get me to the people with the answers. Living in a different state I had some issues at the DMV with registration.... read more
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tyler Van Weelden- General Sales Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,438 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.