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31400 US Highway 19 N, Palm Harbor, FL, 34684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
Excellent service - arrived just prior to 10 am appointment and was promptly attended to. Normal oil change service- completed as promised. Nice car wash included.
Business response:
We're pleased to learn that you had a great first service experience with us. We hope to continue to impress you with our excellent service in the future.
Dealing with Kenny Russel had to be the best car buying experience ever. Very personable, friendly and mostly just an honest guy. From start to finish dealing with Kenny was a blast, any and every question I had during the process he explained to me in great detail while not leaving one stone unturned. Very knowledgeable individual that is a great asset to Ferman BMW in my opinion.
I have used Ferman BMW in Palm Harbor for several years and have been extremely satisfied with the quality of service. Worth a special mention is Jamie, my Service Contact who has always been helpful and professional. I can't specifically remember the names of all that I interacted with but without exception they have all been first class. I
Business response:
Thank you for the excellent feedback! We sincerely value your continued business and we're so pleased to hear you've enjoyed working with Jamie. We look forward to seeing you again!
Over the last 10 years I've received nothing but excellent service. Over the years I have dealt with different people and always with excellent results.
Business response:
Thank you for the five-star review! We appreciate that we have offered you outstanding services over the last ten years, and look forward to continuing to offer you the best in the future!
Nick did an excellent job coordinating the replacement of my front disc brakes, pads, rotors and sensors as well as arranging for a loaner car while the work was being done. . Very happy with the result.
Business response:
Thank you for sharing your experience. We take your input seriously and we're pleased you had such a positive experience with Nick. We're glad your visit went well and we look forward to your next visit!
The service department at Ferman BMW has been exceptionally efficient, helpful and friendly. I appreciate their efforts in maintaining my new BMW, and the service is everything one would expect from a premium car dealership.
Business response:
Thanks so much for the kind words! We're so glad to hear you found our team to be helpful and that you're happy with the service you received We appreciate the five stars and hope to see you again.
I took my X5 in for a sticky iDrive control knob and driver door badge with excellent drop off assistance and perfect results at pickup. Matching loaner was perfectly comfortable for me and easy to get setup and drop off.
Business response:
Thank you for taking the time to share your five-star review! We are glad to hear that your service experience was outstanding and that you were pleased with the work and the loaner vehicle. Please do not hesitate to reach out to us for anything further!
Due to time constraints I was able to handle most all of the sales transaction via e-mail and text, which was wonderful. Jack was our salesperson - he was wonderful - no pressure whatsoever. I would definitely recommend Ferman.
Business response:
Thank you for the five-star review! We are pleased to hear that your car-buying experience went smoothly due to Jack's assistance. Congratulations and thank you for your business and recommendation!
I am thrilled to purchase my first Coop and Ryan George made the experience fun and educational. I would recommend the dealership and especially Ryan George as an exceptional salesman for his knowledge of product!
Business response:
Hi Gus1326, We appreciate your five-star review! It's wonderful to hear Ryan made your experience fun and educational. Congratulations on your first Coop! It was great working with you. We hope to see you again in the future.
BMW has a 4.7 star rating with 7,570 reviews.
BMW is open now. It will close at 8:00 p.m.