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31400 US Highway 19 N, Palm Harbor, FL, 34684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Buy a New BMW from Steve Venden" Top Salesman Steve Venden has Sold me another 740i, he is a quality at your dealership. My husband owns an I- 8. He is Ferman.
Business response:
Thank you for your review!
"Reluctant" I must admit I was reluctant to come in, even though it was a long overdue checkup re: a power steering failure recall fix by Fermann from 24 months ago. The power steering felt like it wasn’t working again, but it turns out I was wrong. Your people were very nice about everything. The reason I was reluctant to come in is because of a bad experience with a BMW X5 service issue about two years ago at Ferman.
Business response:
Thank you for your review!
"BMW X3" Had good experience at Ferman BMW no pressure by sales associate (David Soto) was hopping for better deal but .... Maybe next time?! Since this my first BMW we’ll see results first!
Business response:
Thank you for your review!
"Very Professional" I chose Ferman BMW because I bought an Acura from Ferman Acura & a Corvette from Ferman Chevrolet. The Ferman family cares about their clients but my number one reason was because I wanted to deal with a professional who knew BMW inside & out. That professional is Steve Venden.
Business response:
Thank you for your review!
"Your BMW is acting up before the holiday trip of 1,122 miles" Hello Jamie, Our BMW is misfiring under acceleration. Is there any way to have it checked tomorrow? What every person wants is the YES answer and I got it! BMW checked, repaired, and oh, by the way we found a nail in one of your tires. Whoops! Good thing that Beamer acted up or on the trip.........FLAT and stuck on the road. Good thing a safety inspection is done at every visit! THANK YOU BMW SERVICE TEAM! Oh, the trip for Thanksgiving was not ruined!
Business response:
Thank you for your review!
"Not a typical schmarmy car sales place!!!" Sara-Griffith was very responsive to my needs. From our first phone conversation, Sara was trying to help me find the right car for me, I never felt like I was being SOLD something to meet a manager's dealership quota. Can't recommend her enough.
Business response:
Thank you for your review!
"Purchase" Purchased a mini cooper countryman s engine with bonnet stripes and black roof with white vehicle, real leather seats, navigation and headlights that shut as you turn
Business response:
Thank you for your review!
"Tire Rotation" Wasn’t able to make appointment on line. No available dates were showing up. A quick phone call and it was scheduled. Arrived at the dealership and was in and out quickly.
Business response:
Thank you for your review!
"Fix locked hood" I brought in my car to have a jammed hood unlocked, top up washer fluids and so an oil change. After diagnosis my asvisor sent me a list of items thag could also be fixed. I asked to come back to fix them since I did not have the $3200 being requested. I expected that since they had the hood unlocked, they would complete the oil change, top up washer fluods and remove some inspection warnings that were appearing. None of this was done and I picked up my car teo daya later in the same state I had brought it ... read more
Business response:
Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
BMW has a 4.7 star rating with 7,570 reviews.
BMW is open now. It will close at 5:00 p.m.