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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"We just bought our second car at BMW Northwest from Larry..." We just bought our second car at BMW Northwest from Larry Williams. I've never liked the process of buying a car until I went to BMW Northwest and meet Larry and the very professional team there. The whole experience has been both relaxing and informative. I know exaclty what I'm getting both car and service wise. Definitely pampered and treated with the utmost respect. The team there is fantastic with Larry leading the charge to make the case buying experience b... read more
Business response:
Owen - thank you for your continued support of BMW Northwest! We strive to provide top-notch service and it is fantastic to hear that Larry is doing his job right. On behalf of all of us here, safe travels in your new ride!
"Ron Hansen, Susan Grissom, Eddie Bang, the BMW Geniuses..." Ron Hansen, Susan Grissom, Eddie Bang, the BMW Geniuses (Annie, Olivia, Aaron) were phenomenal. They were all instrumental in my most recent purchase. We've bought our last 6 cars from Ron at BMW NW....he's awesome! He is so pleasant, considerate, no pressure to buy, but we always leave with a new car. BMW NW is always available to assist with whatever your wants/needs may be. Such a great family of individuals. We have made such beautiful relationships with the me... read more
Business response:
We can't thank you enough for trusting us with your business time and time again. It's wonderful that you can turn to Ron whenever you're in need of a new vehicle and know that you will have a five-star car-buying experience. Your kind words really mean a lot to all of us here at BMW Northwest! Safe travels in your new ride.
"Larry Williams was outstanding at BMW NW. He was..." Larry Williams was outstanding at BMW NW. He was incredibly patient with our questions, responded thoroughly and never used a high pressure sales approach. Buying a quality car outside of our normal budget was a major budgetary consideration. Larry listened to our concerns and was helpful manuevering through the financial process. I strongly recommend Larry and the wonderful company and team at BMW NW.
Business response:
Thank you for reviewing BMW Northwest and for giving a shout out to Larry! We strive to provide guests with a seamless and enjoyable experience and I am glad to hear that you were taken care of. Congrats on your new car and drive safely!
"The good folks at BMW Northwest know the meaning of..." The good folks at BMW Northwest know the meaning of personal customer service. They are one of the few independently, family owned dealerships in the area, and there is a difference. Their sales team goes above and beyond to make sure you get the right car at a great price, and their service teams are simply outstanding. I highly recommend them!
Business response:
Thank you so much for the fantastic review and recommendation! Customer service is at the core of what we do, so I am thrilled this was the case for your experience. Thank you for choosing BMW Northwest!
"I made the decision to switch from an Audi to BMW. The..." I made the decision to switch from an Audi to BMW. The team at BMW NW were knowledgeable in the vehicle and the difference of what I had vs what I wanted, responsive via email and phone calls, safe (following COVID guidelines), and most importantly, I didn’t feel as if I was being pressured to buy anything. looking forward to when I upgrade and working with them again.
Business response:
Thank you for taking the time to review your experience with our BMW Northwest team. I am glad to hear that we made such a great first impression. We're proud to have been a part of your purchasing experience and we wish you safe travels!
"Second car from NW BMW. Both times the process has been..." Second car from NW BMW. Both times the process has been quick and efficient. The dealer seems to have a really good selection of choice models and made the order process easy.
Business response:
Thank you for continuing to shop at BMW Northwest! We're glad to hear that you always enjoy your experiences and we look forward to working with you in the future.
"Mark Rauschert and the team were great. They took care..." Mark Rauschert and the team were great. They took care of us very well and made the entire process easy and quick. Best car buying experience I have ever had. Thank you
Business response:
Greg, thank you for taking the time to review BMW Northwest! Our team strives to provide every guest with five-star service and we are pleased to hear that Mark is doing his job right. We wish you safe travels in your new car and we look forward to seeing you next time!
"I had the pleasure of working with Mark Rauschert and..." I had the pleasure of working with Mark Rauschert and Brandon Barlow. I had purchased a brand new 328i GT in 2014 and had a wonderful experience. When that car was totaled a few weeks ago I was devastated, and tried to find a similar make and model. Porsche of Bellingham had one but didn’t even bother to call me back. I decided to go back to BMW NW and found a 2019 online. I was contacted almost immediately by name, who ran everything through financing. He was super ... read more
Business response:
We love to hear that you received the five-star service you deserve from Mark, Brandon, and the BMW Northwest team! Thank you so much for sharing your experience with us. We are especially glad that Brandon helped you get into your 2017 BMW 440i so quickly. Enjoy your new-to-you ride!
"Best service from This shop. I have purchased two cars..." Best service from This shop. I have purchased two cars from them already and I am going to keep them in mind whhen the time comes for number 3 m
Business response:
Thank you for the great review of BMW Northwest! We truly appreciate your repeat business and continued support. It's an honor to have you as a customer and we hope to work with you next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open at 6:00 a.m.