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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"From a person who has an adverse reaction to car shopping" From a person who has an adverse reaction to car shopping, this was a smart, smooth, professional transaction from the initial email contact and exchange with great follow up to setting up an appointment for a test drive, meeting us at the dealership, being 100% available on short notice on a Sunday. This is our third BMW. The previous BMW was purchased at this dealership as well which we still drive. We have never had a bad experience at BMW Northwest. And the sale... read more
Business response:
Thank you for taking the time to share your experience. We really appreciate you review. Thank you for continuing to be a part of our BMW Northwest family. Please let us know if you or your vehicle needs anything.
"Worth the trip to Fife" The BMW Northwest service team is top notch. Our car was washed and the Genius did a great job answering all of our questions. Buying with the Costco auto program was painless and we saved a great deal. Jimmy Barber continued to follow up after the sale. I would recommend the dealership.
Business response:
Congratulations on your new vehicle! We are glad that everything went well during your purchasing experience. Thank you for taking the time to leave a review. Please let us know if you need anything.
"A double double." When I got ready to retire my 1991 M5 I drove all the way from Bellingham to Fife and Aaron helped me custom spec out a new 2014 435i. The buying experience was excellent and they provided me with a way to watch it being built and shipped all the way from Germany. My second experience came when I spotted a used 2014 M5 that had just been traded in. I called Jimmy and we made arrangements for me to drive down to see it and take it on a test drive. In 2014 It was originally sold out of the Fife dealership ju... read more
Business response:
It means so much to us that you travel the distance to have your vehicle serviced with us. We are very thankful to call you a part of our BMW Northwest family. Thank you for taking the time to write such a meaningful review. We appreciate your kind words and we can't wait to see you during your next service visit. Please let us know if you need anything.
"Excellent buying experience " Outstanding customer service. It was finally time to trade in my 550i. Best experience buying a CPO, no pressure at all. Brandon took the time to help us find the best replacement option available. The buying process was quick and easy, completely stress free. Very professional and friendly. Thanks.
Business response:
Thank you for your review, Gonzalo! Congratulations on your new vehicle. We are happy to hear that Brandon was able to assist you and find the best replacement option. Thank you again for your review, please let us know if you need anything.
"Came for the car left with an experience." From my first interactions with Brandon over the phone to my. To walking into the dealer ship to leaving with our new to us car. Everyone was amazing. Super friendly great experience all the way around. And to top it off we now own our first BMW. Customer service was amazing all the way through and has been one of the if not the best dealerships I have been to. We will be going back when we are ready for our next BMW. I wish I remember the name of the guy that helped us go through ... read more
Business response:
Congratulations on your new vehicle! We are glad to hear that everything went well with Brandon. We appreciate your feedback. Please let us know if your or your vehicle needs anything. Thank you again for your review.
"Ex-Motorer goes BMW" I had decided it was finally time to trade the Mini in for something more comfortable and with all of the modern safety features. Brandon worked with me several times before we found the right car that still gave some of the feel you get driving a Mini but with the size and features of a "grown up" car. My low miles 328 fit the bill. Brandon never pushed letting me go at my pace to figure things out. Once I found the right car, it was a quick deal with no haggling. They also did a great job walking me t... read more
"great customer focus and friendly atmosphere!" I had an excellent experience buying my new car from BMW Northwest! Brandon was professional and friendly, and took the time to listen to me to find out exactly what I was looking for. The whole group of people I dealt with made me feel welcome and valued. Great service!
"Outstanding customer service for an outstanding car." Brandon Barlow at BMW NW made buying my new 530 incredibly fast and pleasant. I was in a hurry and Brandon was so knowledgeable about the car and purchasing process everything went very smooth. He kept me well informed and made sure the process moved efficiently. Brandon was always ahead of everything so I was able to keep my schedule for the day. Because of people like Brandon, as well as Rich in Service, I will always be a BMW NW customer. Mark Hayes
"Best BMW dealer in the State of Washington" I recently purchased my second BMW from BMW Northwest and once again the dealership took care of me as a valued customer. I worked with Chris Busch, pre owned manager, and sales person Jerry Fortner and was taken care of during a process that took a little more time than normal. Chris and Jerry kept me informed throughout and made sure that all was well and that I was satisfied with my choice of vehicle which was a 2018 X3 M40i. The people who work both in sales and service take c... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open at 6:00 a.m.