BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

4011 20th St E, Tacoma, WA, 98424, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 5:30 p.m.
Tue6:00 a.m. to 5:30 p.m.
Wed6:00 a.m. to 5:30 p.m.
Thu6:00 a.m. to 5:30 p.m.
Fri6:00 a.m. to 5:30 p.m.
Sat6:00 a.m. to 4:30 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,876 reviews
Select a rating
Alex vonNaumann's profile image
Alex vonNaumann 
4 years ago

"BMW Northwest is highly professional place to maintain my..." BMW Northwest is highly professional place to maintain my BMW in best condition possible:-) I’m treated personally & with respect. I’m kept informed every step & in details. Transparent financial approach - no hidden surprises. 

Business response:

Alex, we are so grateful for your continued business. Thank you for your kind review and your confidence in our team. See you next time at BMW Northwest! 

Medcalf6263's profile image
Medcalf6263 
4 years ago

"What a great experience buying a vehicle from the BMW..." What a great experience buying a vehicle from the BMW Nothwest Darren and everyone there were super friendly and easy to work with! I highly recommend if your shopping for a vehicle check these guys out!! 

Business response:

Thank you for taking the time to share! We appreciate the kind feedback and are thrilled to hear that Darren delivered such a seamless purchase experience. Enjoy your new vehicle, and we hope to see you again at BMW Northwest! 

Jovani's profile image
Jovani 
4 years ago

"Quick and efficient, located the problem fixed it and..." Quick and efficient, located the problem fixed it and delivered it in a timely fashion. Fixed problem and cleaned the car. Overall good staff, very professional 

Business response:

Thank you for the great review, Jovani! We appreciate your business and are happy to hear that the team delivered such an efficient experience. Drive safely, and we hope to see you again at BMW Northwest! 

Jmurray410's profile image
Jmurray410 
4 years ago

"Solid customer service from start to finish. David..." Solid customer service from start to finish. David ensured that I was well taken care of, and made sure I left with a clear understanding of all services performed. 

Business response:

Thank you for rating BMW Northwest five stars! We love to hear that David took excellent care of you and your vehicle. Happy driving! 

Karl emery's profile image
Karl emery 
4 years ago

"From the selling of my BMW to me in 2014 to today BMW..." From the selling of my BMW to me in 2014 to today BMW Northwest has exceeded my expectations. Keep it up and your the model for what a dealer should look like 

Business response:

We are so grateful for your years of business, Karl! Thank you for your glowing feedback about BMW Northwest. We look forward to working with you for a long time to come! 

Kate's profile image
Kate 
4 years ago

"Reliable and professional - always friendly and fast..." Reliable and professional - always friendly and fast service. You can count on this team for quality maintenance and excellent customer service. I always leave happy and confident with this service provider! 

Business response:

We're so lucky to have you as a loyal customer, Kate! Thank you for trusting BMW Northwest with all your repair and maintenance needs. Your confidence in our service team means the world to us! 

Theodore's profile image
Theodore 
4 years ago

"Brandon kept me updated on the service my BMW 328 xdrive..." Brandon kept me updated on the service my BMW 328 xdrive diesel S/W required to repair the transmission. After a long time to diagnose the problem they ordered the part, which needed to come from Germany. Once the part arrived the work was completed perfectly in short order. From dropping off my car for Service to completion required 25 days. 

Business response:

Theodore, thank you for taking the time to leave us a review! We couldn't be happier to hear that Brandon took good care of you here at BMW Northwest, and we will be sure to let him know that you appreciate his help. If you and your BMW 328i XDrive ever needs anything else, don't hesitate to come back and see us again! 

Oronzo De Bellis's profile image
Oronzo De Bellis 
4 years ago

"He was really good and kept me in touch from the first..." He was really good and kept me in touch from the first moment that he got my car to the day my car was repaired 

Business response:

Oronzo - Thank you for coming to BMW Northwest for your repairs! We love to hear that you received communitive service from our team. Hope to see you down the road! 

Aaron's profile image
Aaron 
4 years ago

"Great service and follow up. Able to get me in quickly..." Great service and follow up. Able to get me in quickly for new tires and car is running great. Not pushy on other services. That’s nice. 

Business response:

Thank you for reviewing us, Aaron! We appreciate your business and are thrilled to hear that you had such an efficient experience working with us. Drive safely, and we hope to see you again at BMW Northwest! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,876 reviews. 

When is BMW open?

BMW is closed now. It will open at 6:00 a.m.