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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
4011 20th St E, Tacoma, WA, 98424, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 5:30 p.m. | |
Tue | 6:00 a.m. to 5:30 p.m. | |
Wed | 6:00 a.m. to 5:30 p.m. | |
Thu | 6:00 a.m. to 5:30 p.m. | |
Fri | 6:00 a.m. to 5:30 p.m. | |
Sat | 6:00 a.m. to 4:30 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
"Purchasing process was very easy and all of the staff..." Purchasing process was very easy and all of the staff were very professional. The vehicle was detailed and the orientation process was very well executed. I would not hesitate to recommend or purchase another vehicle from BMW Northwest.
"We have been very happy and impressed with our XM4 and..." We have been very happy and impressed with our XM4 and the quality of service we have received from the time we order to every time we have visit the dealership. Our last appointment to have our plates installed the lady at the desk was super friendly and helpful. The tech guy kept us informed the whole time and then walked us through some questions that we had.
"If you need a service rep that knows what your vehicle..." If you need a service rep that knows what your vehicle fully requires,.. I highly encourage you ask for Mr. David Quinn. He has restored my faith in dealing with customer service! He’s a great rep!
"Virus protocols in place and they seem to take extra care..." Virus protocols in place and they seem to take extra care to clean each space as customers leave service area. Very clean and feels comfortable and same. Brandon in service took care of everything. Very professional and quicker than expected. All in all, a very quick and pleasant service call.
"Had my BMW i3 serviced, Shane was my advisor. Went..." Had my BMW i3 serviced, Shane was my advisor. Went without a hitch. They offered a clean new loaner car. Their video inspection performed by the tech was super slick. A short and sweet 60 second video clip of my car’s overall health was awesome! Thanks Shane & BMW NW.
"I found the service department very helpful, flexible,..." I found the service department very helpful, flexible, and accommodating. They kept me informed every step of the way, during the service repair. Great job to Austin in Service and Jimmy in Sales.
"Polite staff, clean facility, easy service, good service..." Polite staff, clean facility, easy service, good service advisor. I have used this dealership many times and this is a very good service department. My service advisor Brandon was very thorough and make sure I understood what was being done. They also produce a short video of your vehicle as it is being serviced. That is a very nice addition.
"Mr. Quinn was very courteous and extremely thorough. My..." Mr. Quinn was very courteous and extremely thorough. My questions were answered and he even helped me with information on one of my other BMW’s. I look forward to bringing that one in as well. I will happily recommend Mr. Quinn to family and friends in the future.
"Andrew did an awesome job getting me in and out on a..." Andrew did an awesome job getting me in and out on a timely manner. Waiting room was clean and seats were sprayed when people left.
BMW has a 4.6 star rating with 3,876 reviews.
BMW is closed now. It will open at 6:00 a.m.