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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
4011 20th St E, Tacoma, WA, 98424, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 5:30 p.m. | |
Tue | 6:00 a.m. to 5:30 p.m. | |
Wed | 6:00 a.m. to 5:30 p.m. | |
Thu | 6:00 a.m. to 5:30 p.m. | |
Fri | 6:00 a.m. to 5:30 p.m. | |
Sat | 6:00 a.m. to 4:30 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I been taking my 530i for service since I got transfer from Germany. Rich Knoll had provided outstanding customer service (even help me to register my BMW in the US). The quality of service is just outstanding as any service done in Germany BMW dealer. The staff is professional and friendly. The prices are reasonable and quality of parts is original BMW parts. They provide forecast analysis of upcoming services.
BMW Northwest went above and beyond to make sure that my vechile was up to date on service issues. Great service, great people! I will continue to go back there when needed.
I've had my BMWs serviced at BMW Northwest since 1999. I just had my X3 in for its last covered maintenance service and everything that was needed got done. All the advisors in the service department have been great to work with. If things things didn't get fixed right the first time or there were delays, they made it right and always kept me informed. I've also purchsed 3 BMWs there and it has been a pleasant experience each time.
The recent brake job, (at BMW Northwest), on our ancient 2000 528i sealed the deal for me. The service people performed this complete brake replacement in just one afternoon, on a Saturday! Perfect!! Unheard of in this day of some automotive shops which close on Saturdays. For my wife and myself, a trip to BMW Northwest, any day, is more of an EVENT than something we HAVE TO DO! A special thanks goes out to Ron Hansen. He is a great asset to this dealership and now, a very good friend. Customers for life. Gary and Mary Schon... read more
BMW Northwest has consistently provided outstanding customer service in maintaining my vehicle. Knowledgeable representatives have always responded in a positive manner to questions and/or concerns.
I've bought my last 3 cars at BMW Northwest. Gary Edinborough is my guy. He has always been so knowledgeable and easy to work with. I plan to remain a loyal customer for years to come.
We traded two of our older bmw's in for newer models, we've always had the best experience from service to sales, everybody was wonderful. Thanks Damien Martin....
I recently purchased my 3 Series from BMW Northwest. I spent time working with Paul in sales and he was not pushy or trying to "hard sell" me on purchasing a car. He was very helpful and patient with me while I worked through my options and then made my final decision. On the day I purchased my vehicle Paul even came and picked me up since I did not have a vehicle at the time and had no other convenient way of getting to the dealership. The entire sales team explained everything to me making things much easier to understand.... read more
My husband and I had a great buying experience at BMW Northwest. We test drove a 3 Series and loved it. Kevin (our sales consultant) tracked down the exact model, color, options we wanted and we are now enjoying our new BMW. Fair price and great customer service all around!
BMW has a 4.6 star rating with 3,876 reviews.
BMW is open now. It will close at 5:30 p.m.