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4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I came to BMW Northwest after spending time with two other BMW dealers in the state. Hands-down they had the best customer service, were kind, and partnered with me through the entire process. I look forward to continue to give them my business through the years, even if it means driving south from Seattle.
My wife and I have been loyal customers of BMW Northwest since they were located in Lakewood Washington. The staff has always been professional and goes out of their way to make your car buying experience a very positive and extremely fun one. With experienced and customer oriented client advisors like Ron Hansen and Parts Sales Manager James Barlow you can’t go wrong. The service Department is top notch and is always there to support you with a breadth of knowledge. The finance Department in my books is considered the best ... read more
This dealership is personable and makes purchasing a new automobile a positive experience. Gary was very attentive and took care of all my concerns. Overall the staff is great and would recommend them to everyone.
From first talk to driving our car away a few weeks, later Jimmy Barber treated me, but more importantly my wife, with courtesy and respect far above our expectations! He communicated with us daily until he had found the brand new 2014 BMW Z4 that we wanted, at the price I was satisfied with, and then he spent several days getting the car released from a dealer in Hawaii and routed to us. He personally escorted us through the entire process, leaving us only when we were in the hands of their great finanncial manager, who mad... read more
I have been going to BMW Northwest for almost 3 years for now. They are always friendly, professional, and have a way of making you feel at home. Everyone is personable and I always feel at home with each visit.
Bmw Northwest has been an awesome experience in car buying. This is our first high end car and are very happy with the 3 series we purchased. The customer service is bar none. The best car buying experience we have ever had. All of the staff have been friendly and helpful, always taking the time to explain or showing how and why something works like it does.
This is our 3rd lease from this dealership; as we thought about reducing our budget we had fully intended to turn in our second leased vehicle and look at less expensive options-a hard thing to consider once you have become accustomed to driving a BMW! The bottom line is that the staff helped us to reach our objective of reducing our monthly outlay for transportation by helping us to find the right fit for us--and still keep on driving "the Ultimate Driving Machine"- we love having the car cared for by the dealership and thi... read more
Selecting a new car can be an arduous task and is a big investment. The BMW is a very well engineered vehicle that is well built and lavishly appointed. BMW Northwest made the task of selecting and purchasing a pleasure. Kevin was very pleasant to work with and endured my many questions without even a hint of pressure and Susan explained in detail the financial side of this purchase. I am enjoying driving my new car and BMW Northwest is a dealership that I highly recommend.
Bruce & BMW NorthWest are outstanding people with an emphasis on helping the customer choose a car that they will be happy with. I have purchased two Z4s from them over the past 5 years and each time the experience was enjoyable, straightforward, and fair. I have nothing but good to say about them and would recommend them (and DO) to anyone I happen across who is in the market for a GOOD car. BTW, I am in no way affiliated with them ... my wife and I are simply happy customers. Regards, Dr. T. Mason
BMW has a 4.6 star rating with 3,876 reviews.
BMW is open now. It will close at 5:30 p.m.