BMW

habitsofmind 

on DealerRater

13 years ago

I always look forward to my service at BMW Northwest. It is a class dealership! They have a beautiful showroom and waiting area. Most important though are the people that work there. The quality of service performed on my 2012 BMW 128i coupe and two previous BMW's has been exceptional! The service advisers are outstanding! The service adviser I have dealt with most is Rich Knoll. He dresses and speaks professionally, is quite knowledgeable, has a good sense of humor. He always follows through to make sure the the workmanship... read more

tomemartin 

on DealerRater

13 years ago

Great dealership. Just bought my second car there. Mark has answered all my questions and done everything he can do to be helpful with my purchase. Susan is intelligent and personable as she is beautiful. 

tommy98466 

on DealerRater

13 years ago

These BMW Professionals are the best when it comes to Service & Sales. Friendly, Competitive, Courteous and Quality are words that come to mind. The right answers and no surprises. My kind of BMW Auto Service Center. 

robert.m.thompson 

on DealerRater

13 years ago

This was the fourth BMW that my wife and I purchase from BMW Northwest. I contacted the dealership online on Sunday and Mark Rauschert quickly sent a reply on his day off. I met with Mark the next day after work and drove off with a Certified Pre-Owned Z4 that evening. The entire experience was painless and the Z4 is amazing. Mark followed up on the sale to ensure that all was well, as did others at BMW. I highly recommend BMW Northwest for those who want excellent customer service, superb inventory and overall experience th... read more

SeattleM 

on DealerRater

13 years ago

I recently brought my 2011 X3 in for a detailing. Without prompting, it was pointed out to me that there was a minor recall that had not yet been released regarding a switch inside one of the doors. I was provided a loaner car, and returned the next day to pick up my sparkling, looking-like-new vehicle. The minor part replacement had also been done. I have purchased many cars in my 65 years, and this is my third BMW. I have never been treated as well by the service department staff at any other dealership. They really go out... read more

johnvarughese 

on DealerRater

13 years ago

I recently bought a 2009 535i xdrive from this dealership. Mark was very professional, very friendly, and he was able to negotiate a price for the purchase and my trade-in that left me very satisfied. I found BMW Northwest to be the easiest and hassle free dealer I have ever experienced. It truly was the best car purchase I have ever experienced! 

ProgEng 

on DealerRater

13 years ago

Automobiles require periodic maintenance. Compared to other makes and models owned, the service received through BMW Northwest is heads above others. Scheduling for service has never been problematic, and a loaner vehicle has been available when required. BMW Northwest is as solid and reliable as the automobiles they sell and service. 

Leslie Weaver 

on DealerRater

13 years ago

Jay and his team made my routine service visit a pleasure. Jay kept me informed about every detail of my 30,000 mile inspection and arranged for me to have a loaner car for the day. There is nothing better than a friendly, honest service advisor! 

wcohen01 

on DealerRater

13 years ago

We purchased our Certified Preowned S-Drive 3.5 Z-4 from Kevin Lambert approximately one month ago. This is the 6th BMW we have purchased, the first from BMW Northwest and Kevin. The experience was wonderful, from the first test-drive to the day of purchase. We were made to feel like family, all of our questions were answered completely and honestly, and we feel that we have a friendship as well as a business relationship. Our initial service experience (installation of a rock-chip shield) was just as enjoyable--check-in fas... read more