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BMW
- Automotive
- Bridgeport, CT
About this business
Location details
43 North Ave, Bridgeport, CT, 06606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I saw this website and thought it would give me a great opportunity to write about my wonderful experience with my new BMW dealership, BMW of Bridgeport and especially my salesman, Joe Catanese. In the past year I have bought (2) new BMWs from Joe and each transaction was just a great experience. Joe was very low pressure and the most informative and knowledgable salesman I have ever done business with. One of the things I appreciated the most was Joe's ability to make decisions without going back and fourth with the "manage... read more
Car wash should be done after each service especially if the car stayed at the body shop for almost a day.
Only problem was letting me know that car was ready. Found out when I asked for it after 2 hours and was told the called my name. Believe that but no way to hear that through a wall. Texting that key and paperwork are ready at the reception desk?
I used to have an awesome experience with this dealership and felt like they’re eye very honest. My last visit left me feeling very suspicious. They called my the day before my service appointment where I needed one specified service and tried to buy my car out..I denied this but at my appointment they were trying to tell me I needed $4500 worth of tune up services on 5 year old vehicle with relatively low mileage…i feel like this was a tactic to get me to sell my car and I’ll be seeking a second opinion
We were sent a letter in the mail for a BMW Lease Opportunity. This opportunity was to return the car early without making remaining payments on the lease. We contacted BMW of Bridgeport, accepted the deal, and scheduled the first available appointment. There was one remaining lease payment and we anticipated getting this money, for returning the car early. When my wife arrived at the appointment to return the car, BMW of Bridgeport did not know about the appointment even though we received two reminders from their automated... read more
"My hood wouldn't open the guy who answers the phone for..." My hood wouldn't open the guy who answers the phone for the service dept tells me it will costs roughly $179 for the release cable. When my truck was checked it ended up coming out to $1200. I told them I didn't want it done. After I refused all the services they still left my hood locked after they opened it. Then I asked if my extended warranty will cover it I was told to call and find out!
"My concierge service is always excellent and it was this..." My concierge service is always excellent and it was this time as well. The service on the car is excellent. But the dealership is not Covid safe in my opinion. To many people not wearing masks, when the sign clearly indicates they should. It is in an urban area so I feel extra caution is warranted in regards to Covid.
"The people in service were very nice, however… I was at..." The people in service were very nice, however… I was at the dealer for almost an hour just to get my shuttle to work. I thought showing up for my 7:30 apt would get me on the shuttle sooner but I guess not. Also, If I’m going to pay $100 for an oil change, I would expect my car to be way cleaner than they gave it back to me. I might as well go to a Firestone or Monroe to pay less for an oil change.
"My experience with BMW is very similar to my last one,..." My experience with BMW is very similar to my last one, this dealership is looking to steal your money. Last time I had an issued they attempted to charge me for the services, idk how my times this has occurred to other customers, but I paid for a premium maintenance package, everything is covered, and I would have been changed if I didn’t speak up. It was also strange to me that when the car was returned to me that items were touched that should have been, My dash c... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,335 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.