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43 North Ave, Bridgeport, CT, 06606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Booked 9am appointment for battery change. I chose to..." Booked 9am appointment for battery change. I chose to wait for in the showroom for the service to be done. I was told it could possibly take up to 2.5 hours. The service was completely done in 2 hours. The estimated price was $480.00 including parts and labor. Much to my surprise the price was $468.00..still a lot of money but I drove off feeling like I got a deal. I have used 2 other dealerships in the past. There always seemed to be issues upon checkout. I plan to ... read more
"My experience with BMW is very similar to my last one,..." My experience with BMW is very similar to my last one, this dealership is looking to steal your money. Last time I had an issued they attempted to charge me for the services, idk how my times this has occurred to other customers but I payed for a premium maintenance package, everything is covered and I would have been changed if I didn’t speak up. My second experience this time was somewhat similar I had one lug nut that was installed too tight and needed to be remo... read more
"Poorly treated. Chris made a mistake by quoting me a..." Poorly treated. Chris made a mistake by quoting me a price on hanging my breaks. Very poor customer service. Rude on the phone. Will never go back to the dealership.
"Was referred to this dealer by a prior customer. To think..." Was referred to this dealer by a prior customer. To think I was getting into a new vehicle. My self and my co signer had our credit report ran multiples times. “To many times”. I’m not sure why. No one followed up with me about the deal vehicle I was interested in. After running my credit. Now I have many hard inquires on my credit report. Very dissatisfied with the service and lack of professionalism. The line of communication should of still stood. I trusted th... read more
"Service managers rude, condescending, difficult to work..." Service managers rude, condescending, difficult to work with. Had defected class action lawsuit water pump replaced, kept trying to get money for other work performed. Do not recommend Mend for service
"Poor service and don’t even call when your car is ready...." Poor service and don’t even call when your car is ready. Car delivered with check engine light on after bringing it in for service
"I purchased a preowned 2018 540i from this dealer. First..." I purchased a preowned 2018 540i from this dealer. First off, I am very happy with the car. This is my 3rd BMW and it still lives up to the "ultimate driving machine" slogan. However, I can't say much good thing about this dealership. The vehicle did not have the front license plate mount and I called the sales rep and he said he was going to send me one. 2 weeks later, it still had not arrive. I called again, and he told me that I have to pay for the 2nd one. I t... read more
"I purchased a used 2017 Jaguar F-Type from this dealer...." I purchased a used 2017 Jaguar F-Type from this dealer. This car was $60,000... so, not a cheap used car. I travelled 3.5 hours during Covid to get this car. I am a cancer survivor and asked specifically for curb-side delivery... I did not want to go in the building at all. The sales person said this was no problem. When we got there (we had a specific appointment time) - the salesperson was nowhere to be found. Then, when he showed up - the paperwork wasn't ready.... read more
"They charge $500 to register a car in Massachusetts and..." They charge $500 to register a car in Massachusetts and supposedly return the balance after the transaction. Registration and title fees in MA total $128. Bought the car over 6 weeks ago and have not received the balance owed me. Nor have I received the Registration from the MA registry. Inquiries on these matters have gone ignored. On top of this, the CPO car I bought from them needed a $280 alignment and was not current with software.
BMW has a 4.8 star rating with 5,335 reviews.
BMW is open now. It will close at 7:00 p.m.