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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Customer service Very professional , listened to my concerns, repaired everything! Informed me of upcoming concerns! Keeps me safe on roadway ! Pleased with the team in Traverse City!!
On the ball service department I drove 90 miles to arrive a 7:30 AM apprehensive that things would go well. The service department was ready for me and switched out my airbag and had me on the road in 60 minutes. It made for a great day.
Excellent facilities and staff The same very prompt and courteous service that I have come to expect from BMW of T.C. I liked having the service representative available for any questions while the service was being performed and having the completion of my BMW's service texted to me
Excellent communication Super easy communication! Fast I am assuming great quality of service performed on our car! I like the easy access to BMW via text and responses are quick!
Excellent dealership very professional, friendly staff. Super clean facility. this is my first visit and will return as needed. My car is old!
Great people great place! Pleasant people, no high pressure sales, consider all of them friends they always make you feel welcome they adapted really well during the pandemic.
Great service Great customer services. Good job. Thank you timing was good and no concerns do not care for the survey system
Great Service Excellent personalized service! The attention to detail was awesome, as well as the communication. The staff was friendly and professional and took excellent care of my car.
Good service The service advisor (Ken M.) kept me fully informed as to what was going on with my car. The valet service matters a lot to me and prevents me from even thinking about a Mercedes or Audi. I really, really don't need to drive an hour, sit a couple hours and then drive another hour for a service appointment. I don't use the loaner cars because I have spares of my own, but I love not having to shoot half or more of a day for service.
BMW has a 4.9 star rating with 732 reviews.
BMW is closed now. It will open at 9:00 a.m.