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BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Customer service Very professional , listened to my concerns, repaired everything! Informed me of upcoming concerns! Keeps me safe on roadway ! Pleased with the team in Traverse City!!
On the ball service department I drove 90 miles to arrive a 7:30 AM apprehensive that things would go well. The service department was ready for me and switched out my airbag and had me on the road in 60 minutes. It made for a great day.
Excellent facilities and staff The same very prompt and courteous service that I have come to expect from BMW of T.C. I liked having the service representative available for any questions while the service was being performed and having the completion of my BMW's service texted to me
Excellent communication Super easy communication! Fast I am assuming great quality of service performed on our car! I like the easy access to BMW via text and responses are quick!
Excellent dealership very professional, friendly staff. Super clean facility. this is my first visit and will return as needed. My car is old!
Business response:
We appreciate your marvelous feedback, Joan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, David Zamaites, dzamaites@foxmotors.com
Great people great place! Pleasant people, no high pressure sales, consider all of them friends they always make you feel welcome they adapted really well during the pandemic.
Business response:
We really appreciate your feedback, James. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best, David Zamaites, dzamaites@foxmotors.com
Great service Great customer services. Good job. Thank you timing was good and no concerns do not care for the survey system
Business response:
Thank you for taking the time to leave us this feedback, Frank. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, David Zamaites, dzamaites@foxmotors.com
Great Service Excellent personalized service! The attention to detail was awesome, as well as the communication. The staff was friendly and professional and took excellent care of my car.
Good service The service advisor (Ken M.) kept me fully informed as to what was going on with my car. The valet service matters a lot to me and prevents me from even thinking about a Mercedes or Audi. I really, really don't need to drive an hour, sit a couple hours and then drive another hour for a service appointment. I don't use the loaner cars because I have spares of my own, but I love not having to shoot half or more of a day for service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.