This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great service. Quickly done I liked that it was quick and that they cleaned my car inside and out. I will be back in the future for further services.
Super service for years Ken is so pleasant and professional he stays in constant text feedback that is much appreciated for a senior like myself
Absolutely the best service. It’s so nice to have a dealership that listens. Ken Mathews’ attention to help us has been awesome. For a dealership to be willing to drive 1.5 hrs to pick up our vehicle and deliver a loaner is a wonderful service. Ken also heard me when I suggested a used part, since the new replacement was extremely expensive. Ken contacted us and offered a used part for 1/3 the cost. We are taking him up on that.
Great Service work Feb 2020 Ken and Matt do a great job. They are thorough and get it done right and on time. It is a pleasure to work with them!!
easy online scheduling, friendly service easy to schedule maintenance online, friendly service, staff are helpful in going over the necessary work and also gives a heads up if service is on the horizon and gives the option to take of it now or later
Excellent as always! Always professional. Always perfect service. Steve Pipkins is the best! Thanks Matt and Ken!! The right diagnosis, the right repair!
Happy customer Friendly, honest and timely service provided by the service dept. the appt was completed on time and there was no pressure
Business response:
Gerry, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, David Zamaites, dzamaites@foxmotors.com
Battery replacement Job finished quickly and satisfactorily. My only negative was that there was no coffee or snacks available while I waited, but I understand that was removed because of Covid.
Business response:
Frank, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, David Zamaites, dzamaites@foxmotors.com
Great Service and Parts Departments The staff was very helpful and knowledgeable. I would recommend this dealership to anyone that is looking for a BMW or needing to get their BMW serviced.
Business response:
Ryan, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Kind regards, David Zamaites, dzamaites@foxmotors.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.