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BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great Experience The option to add services or defer them online, and the communication with my service rep keeping me informed of the process and when my vehicle would be ready.
Business response:
Ronald, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Fox BMW of Traverse City's Service Department. Regards, David Zamaites, dzamaites@foxmotors.com
Service Always very professional and friendly . Reliable. Dependable. Very accommodating . I have been a client for many years and they are great
Business response:
Gregory, thank you for the feedback! We are happy to hear about your positive experience at Fox BMW of Traverse City, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, David Zamaites, dzamaites@foxmotors.com
Immediate attention and fantastic service When I called about the engine light coming on and the car (BMWx3) overheated, Matt got right on it immediately. He called when a loaner car was available which was fairly quick so I dropped my car off the same afternoon. Then I got a text about the diagnosis and estimate that same afternoon. The car was fixed the next day. The staff treat me like I’m the queen. So so kind and helpful. Couldn’t ask for better service. It’s like this every time. And it’s so appreciated to get a clean ... read more
Business response:
Leone, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox BMW of Traverse City. If there is anything more that we can do, please come back and see us again. Take care, David Zamaites, dzamaites@foxmotors.com
Outstanding and friendly service by all Excellent service, explained what was performed and other areas checked, service tech know their cars, Ken was outstanding and friendly service by all.
Business response:
Thanks for your outstanding review, Henry! I'm very happy to hear that Ken was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, David Zamaites, dzamaites@foxmotors.com
Great Service, amazing facility!! Everyone was kind, courteous, and helpful! Customer service beyond reproach! Will not take my vehicle any place else! I love my BMW and will return when ready to purchase again.
Business response:
We really appreciate your feedback, Kelly. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Regards, David Zamaites, dzamaites@foxmotors.com
Great service, excellent flow through Chris Pratt did a great job as always. This the fourth car I have purchased from Fox BMW which should tell you something. Very professional and customer focused dealership
Business response:
Thank you so much for this wonderful feedback, Thomas! We're so glad you came back to see us for your fourth new car. It's fantastic to know Chris helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. All the best, David Zamaites, dzamaites@foxmotors.com
BMW Bliss ALWAYS professional, friendly. I have been with this dealership for 15 years and trust them without pause. How fortunate! Thanks BMW of Traverse City :)
Change to winter tires We were able to schedule a time so that we could wait for our car. Since we have only one driver this service is appreciated.
Business response:
Kent, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, David Zamaites, dzamaites@foxmotors.com
Great service. This team consistently provides the service I expect from a. BMW dealer. I can always count on them if I have an issue. Above and beyond!
Business response:
Matthew, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, David Zamaites, dzamaites@foxmotors.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.