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BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Consistent top level service As always, professional, transparent and caring. Loaner was available as promised and the department kept me posted on questions I had when the car was being serviced.
Business response:
Kenneth, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, David Zamaites, dzamaites@foxmotors.com
Bmw of Traverse City Great customer service, they were prompt and professional and kept in touch during the entire process. Very nice facility with friendly staff. Highly recommend.
Business response:
David, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, David Zamaites, dzamaites@foxmotors.com
great service when i tookk my cart for service tha ken was very good and nice and resounded very fast when I called the company thanks you and I will be back, thanks
Business response:
Hi Janice, and thanks for the great feedback! We're very happy that Ken was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, David Zamaites, dzamaites@foxmotors.com
Great experience Nicole coordinated everything so I could get my new used car the same day I test drove it. Everything was completed in one afternoon. Highly recommend.
Business response:
Thanks for your outstanding review, Peggy! I'm very happy to hear that Nicole was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, David Zamaites, dzamaites@foxmotors.com
Terrific Experience Professionalism, Courtesy, Communication. Matt and Ken were outstanding. Each person I came in contact with made me feel as though I was their only customer.
Business response:
Thank you so much for the nice review, Steve! We really appreciate this feedback and I'll be certain to share your compliments with Matt, Ken, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, David Zamaites, dzamaites@foxmotors.com
Clean facilities and excellent service Ken worked hard to get the warranty company to fulfill its obligations. The repairs were done properly and the car was thoroughly cleaned.
Business response:
Thank you so much for your review, James! We really appreciate your business and are so happy that Ken could provide great service to you and your vehicle. We look forward to seeing you again! All the best, David Zamaites, dzamaites@foxmotors.com
Great Service, very knowledgable The Service department has always been very good, and the sales team has never been pushy, but very knowledgeable. Always able to get service completed.
Business response:
Michael, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, David Zamaites, dzamaites@foxmotors.com
First service appointment with bmw traverse city Good drop off experience and was able to pick up car in a reasonable amount of time. The service department and dealership were immaculate.
Business response:
Hi James, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox BMW of Traverse City. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, David Zamaites, dzamaites@foxmotors.com
Very accommodating salesman Everything was made easy and no hassle. There was a sincerity and follow up by the salesman which gave me confidence to purchase the car.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, David Zamaites, dzamaites@foxmotors.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.