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2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Professional, Comprehensive Technical Service You professionally note everything that could be repaired / replaced on my 2003, THEN advise regarding what should be repaired / replaced and what can wait, or maybe not even be done. I appreciated the military discount. Thank You.
Business response:
Jim, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Fox BMW of Traverse City's Service Department. Regards, David Zamaites, dzamaites@foxmotors.com
Linda Pickett Personal were friendly. Job was done in a timely manner. Everything was clean and I felt safe from covid-19. No problems.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience, Linda! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, David Zamaites, dzamaites@foxmotors.com
great service,easy to set up the scheduled service The service was great.Very helpful manager.Was easy to set up the scheduled service.Highly appreciate it.Recommend it highly. Thank you for the great service.
Business response:
Shoaib, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfied with the overall experience. We look forward to working with you again! Best regards, David Zamaites, dzamaites@foxmotors.com
Courteous Service department. Plenty of sanitizer Courteous service managers. Communicated well all details related to the service. Very accommodating when I needed to retrieve additional items from my car.
Business response:
Jack, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Kind regards, David Zamaites, dzamaites@foxmotors.com
Amazing Experience It was a first rate experience, thank you for make it so effortless! I will be most glad to refer my friends and colleagues to BMW of Traverse City!
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience, Angela! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, David Zamaites, dzamaites@foxmotors.com
Great service Their communication is excellent, and the service that is promised is done at the promised time. I have never had a problem with service at this dealer location.
Business response:
Alison, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox BMW of Traverse City's Service Department. Regards, David Zamaites, dzamaites@foxmotors.com
Ultimate Service Professional service from Ken, Matt V, and Matt D. The follow up, the diagnosis/repair, and the seamless delivery at pick up were just impeccable! The Ultimate Service for our BMW’s!
Business response:
Thank you so much for your excellent input, Steve! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Kind regards, David Zamaites, dzamaites@foxmotors.com
Great service and great people I was able to have a car to use while they were working on mine and and was able to make it a normal day without my own vehicle.
Business response:
Don, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, David Zamaites, dzamaites@foxmotors.com
Great service Ken was in contact with me through out the whole process keeping me updated. They always do a great job keeping me informed
Business response:
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. David Zamaites, dzamaites@foxmotors.com
BMW has a 4.9 star rating with 732 reviews.
BMW is closed now. It will open on Monday at 9:00 a.m.