This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Accommodating, friendly, and efficient service. Courteous and timely experience, and great exterior and interior cleaning. We also appreciate being worked in to the service department's schedule so the work could be done before we departed for FL. Thank you Matt. I must also add that our buying experiences with Chris Pratt have been the best. We have purchased two BMWs with his help and are contemplating a third. He's more than a order taker because he offers sound advice about selecting a model for our needs and how it shou... read more
Business response:
We really appreciate your feedback, Robert. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Kind regards, David Zamaites, dzamaites@foxmotors.com
Good service Everything was taken care of in the most efficient way. BMW service is always a pleasant experience. you have a great team!
Business response:
Carol, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, David Zamaites, dzamaites@foxmotors.com
Great service The availability of a loaner vehicle was very important, especially after the service was not completed the same day as initially promised.
Business response:
Robert, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, David Zamaites, dzamaites@foxmotors.com
great service I like the courtesy pick up of the car. It saved me from having to take time off and the drive time.
Business response:
Joanne, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, David Zamaites, dzamaites@foxmotors.com
Great service It was quick and the employees were all frieny and helpful. Would go back! I like the text option for help.
Business response:
Natalie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, David Zamaites, dzamaites@foxmotors.com
Great service experience Friendly service. Very accommodating. Service work was finished on a timely basis, and all repairs were satisfactorily completed. Car was washed and cleaned up before pickup.
Business response:
David, we are glad to hear you enjoyed your recent visit to our service department. At Fox BMW of Traverse City we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to working with you again in the future! Regards, David Zamaites, dzamaites@foxmotors.com
Great Service Ken Matthews is always very kind and comprehensive. He explains what services are needed and recommended. The waiting area is clean and orderly.
Business response:
Hi Jeffrey, and thanks for the great feedback! We're very happy that Ken was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, David Zamaites, dzamaites@foxmotors.com
GREAT JOB! EVERYONE makes you feel comfortable. They CARE about you and will do what is necessary to solve a problem and/or a concern. Thanks BMW of TRAVERSE CITY!
Business response:
Thank you for sharing your experience with us, Philip! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, David Zamaites, dzamaites@foxmotors.com
Timely service, welcoming staff! Very helpful staff, explained everything well, timely service. Service was performed under the time quoted and my dirty car was Returned looking like new!
Business response:
Thank you for leaving us this great review, Craig! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, David Zamaites, dzamaites@foxmotors.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.